Contained in: Car Remote Package
This service is only available in the service package
With the Car Alarm feature, you can be rest assured that an unwanted intrusion will be detected and notified immediately.
Data Protection Notice
Service: Car Alarm
With the "Car Alarm" service, your vehicle sends a theft warning alarm via a wireless network connection when the anti-theft alarm system is triggered, which you can receive via My Porsche or your Porsche Connect app.
When the anti-theft alarm system in your vehicle is activated, the wireless interface for vehicle-related services of your vehicle first logs on to our system with the vehicle identification number. We need this information to be able to assign your vehicle to your user account and to check its authorization to use the service.
As a database for creating anonymized usage statistics, we store the service call together with your vehicle identification number and a time stamp for a period of 12 months. In addition, standardized information about the possible reason for triggering the anti-theft alarm system is transmitted.
The information transmitted by your vehicle is stored in our system to display the event and its history. They are displayed in My Porsche as well as in your Porsche Connect app.
In addition, if a "Car Alarm" is triggered, our system sends a message by SMS or via an Internet connection to the end device you have stored in My Porsche with a telephone number or connected using the Porsche Connect app. For the transmission of this message we use, depending on the operating system of your device, the message services of the service providers Google (for Android) and Apple (for iOS). Please note that servers of the service providers on which data is processed as part of the service may also be located outside the European Union or the European Economic Area.
By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via My Porsche or your Porsche Connect app. As a result, the functionality of the service may be restricted or may no longer be available.