Data privacy information
Data Privacy Information
Service: Porsche Charging Service
With the help of Porsche Charging Service, you as a customer can use the public charging infrastructure to charge your vehicle, as well as with the help of the Mobility by Porsche App. Plan your route with regard to the charging options via the app or PCM (Porsche Communication Management), and retrieve further information about the charging stations.
To use the service, identify yourself with the app or your Porsche ID card (RFID card) on your vehicle at the relevant charging station. Scan the intercharge QR code at the charging pedestal with your app before starting the charging process, or activate the charging station remotely in the app, or hold your RFID card on the reading device of the charging station. The identification information (UUID) and the charging pedestal designation for the authorization check are compared with our systems. After identification, the charging pedestal that you have identified yourself with is unlocked via charging pedestal management on the charging pedestal operator's servers.
After successful identification, the charging pedestal is ready for your individual charging process.
For provision of the Porsche Charging Service, we use service providers commissioned by Porsche. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
Upon completion of the charging process, an itemized charging data record (CDR) is sent from the charging station operator's servers to the Porsche charging management system. This itemized bill contains the following data:
- A contract ID generated by Porsche
- Time data at the beginning and end of the charging process
- Charging amount (optional)
- Charging location
- Charging station operator
- Session ID
For the purpose of individual billing, this data is stored in our systems for 90 days. For the preparation of final monthly billing, the aforementioned data is additionally merged with the following data stored in our systems:
- Your Porsche ID,
- Your first and last name,
- Your address,
- Your credit card number.
In addition, the aforementioned data transmitted from the charging station may be stored by the service provider without any personal information to be used to improve the service or contribute to the services database.