With Carfinder you know exactly where your Porsche is at all times. Whether other family members are on the way in it or you want to find it in a busy car park – your smartphone can navigate you to its exact location.
Data privacy information for services: Carfinder service
The "Carfinder" service enables you to call up your vehicle's current location using My Porsche and your Porsche Connect App. You can also display this location on an online map.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
To enable you to see the location of your vehicle, the current position of your vehicle is transferred to us by your vehicle every time the engine is started or stopped, when your vehicle's doors or tailgate are opened or closed, when defined battery levels are reached, and when activated by you through requests for the vehicle location via My Porsche and your Porsche Connect App. The transmitted data is used to generate information to enable the vehicle's location to be displayed. The information is subsequently displayed in My Porsche and in your Porsche Connect App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
In order to display the vehicle's location on a map, when the location of the vehicle is checked using My Porsche and your Porsche Connect App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for [indicate the storage period] for this purpose [and will then be deleted/anonymised/overwritten]. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche and in your Porsche Connect App. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Location Services" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.