Porsche Connect
Use Porsche Connect to enhance the digital experience in your Porsche with various functions, such as the Voice Pilot, which responds individually to you and your passenger. Enjoy a wide range of infotainment options and download your favourite apps from the App Centre. Optimise your route and travel time with Navigation Plus.
Ease of use
Operate your Porsche conveniently via the Voice Pilot or with Porsche remote services via the My Porsche app on your smartphone. With the Voice Pilot, you can control vehicle functions by voice command, and use the Finder to easily locate charging stations, hotels and restaurants.
You can check the battery status and range of your Porsche, view the charging target time and speed, as well as manage the charging session according to your needs using the My Porsche app on your smartphone.
Additionally, the app allows you to open and lock your Porsche, locate the vehicle with the Car Finder, remotely control the air conditioning, mark your parking position with the Horn & Indicator remote service and provides a user-friendly interface to complete your Porsche experience.
Infotainment
The App Centre turns your Porsche into at smartphone on four wheels. The App Centre allows you to download and update well-known apps that are optimised for in-vehicle use. This portfolio is being constantly expanded.
Furthermore, you can always keep an eye on your appointments thanks to the connection to your smartphone calendar.
Route optimisation
Optimise your route planning and travel time. The Charging Planner and Navigation Plus services are the best way to stay prepared for your trip – be it during unforeseen traffic situations or for efficiently planning charging stops.
Safety
Safety on the road and at your destination. While driving, your Porsche communicates with other participating vehicles and is warned of potentially dangerous situations. Before or after your journey, you can access different status information about your Porsche via smartphone and receive a notification if it is accessed by third parties.
Support
Enjoy a relaxed driving experience while staying informed with Porsche's comprehensive approach to support. Specific service needs are detected early, so you can hit the road care-free. The integrated Breakdown Call offers immediate support in unplanned situations. If you have any questions or are looking for further information about your Porsche, you can find help and support in the My Porsche app.
Offer details
Provider:
Inclusive period
Inclusive period
3 years included
The inclusive period ends automatically so that you do not incur any costs. We will personally inform you about your contract renewal options before your inclusive period expires.
Subsequent contract term options
Minimum term: 1 month
Note
A Data Pass is available for you to use the App Centre, Connected Media and Wi-Fi hotspot. Alternatively, you can also use an external Wi-Fi connection (e.g. via the personal/mobile hotspot of your smartphone).
The hardware integrated in the vehicle supports 4G/5G NSA (non-standalone) technology. To the extent that services require connectivity via the integrated hardware, the availability of a 4G/5G NSA (non-standalone) network is a precondition for their functionality.
Addition to the App Centre
*The apps are provided by the app manufacturer. The app offering therefore depends on local conditions and could vary.
The availability of the apps offered can change at any time.
Term
Duration: monthly
Notice period: one month
My Porsche App
To use the My Porsche App, your smartphone and operating system must be compatible. Further information on compatibility can be found in the Apple App Store or Google Play Store.
Data Privacy
You can find more information on data protection at Porsche Connect in our data privacy information for Connect services.
Frequently Asked Questions
How can I perform an online software update?
As soon as a new update is available, you will be notified automatically in the Porsche Communication Management System (PCM) and can easily carry out the update yourself:
1. Make sure that the following prerequisites are met:
The vehicle is parked in a safe position: the gear selector is set to P and the electric parking brake is activated – automatically or via the P button.
Cabin pre-conditioning is deactivated.
Door and windows are closed.
A charging cable is not plugged in.
The vehicle is sufficiently charged.
2. Switch off the vehicle. Before you open the door, the farewell screen appears with a notification about an available online software update. Read the information carefully. You can start the installation by clicking the 'Install now' button.
3. The prerequisites* will now checked – this can take around three minutes. If these are met, you will be asked to leave the vehicle and lock it with the windows and doors closed.
4. The update will be installed automatically. After the update has successfully installed, you can use your vehicle again. The system will automatically notify you that the update has been installed.
*Prerequisites may vary depending on the vehicle type.
What requirements must be met for an online software update?
Connecting your Porsche to the internet is the crucial prerequisite for online software updates. In order to carry out the update safely, the following general conditions must also be met:
Your Porsche is equipped with a mobile network.
A stable internet connection (Wi-Fi) is available and activated.
You have a My Porsche account and your personal Porsche ID is linked to your vehicle.
The Porsche Connect Package has been activated.
The Online Software Update service is activated in My Porsche.
The main user is connected to the vehicle.
Privacy mode is turned off.
How will Smart Service let me know that my vehicle needs to be serviced? Which vehicle components will Smart Service check to see whether they need a service?
The information will be displayed in your My Porsche App and in your vehicle. Your Porsche Centre also receives the information about whether a service is required and can then arrange the service appointment for you. You can view the current list of components in your vehicle and in My Porsche.
Is Emergency Call only active when Porsche Connect is activated?
No, the Emergency Call service is an exception and is active without activating Porsche Connect.
How do I trigger the breakdown call if I break down or have an accident?
In the event of a breakdown or accident, the Breakdown Call can be triggered in the Porsche Communication Management System (PCM) or in the My Porsche app.