Car Remote Package

The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using My Porsche.

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the following information:

• length of the completed trip

• duration of the trip

• average speed

• and average energy consumption

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without Geolocation" service group.

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection, please refer to privacy policy.

The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using My Porsche.

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the following information:

• length of the completed trip

• duration of the trip

• average speed

• and average energy consumption

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without Geolocation" service group.

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection, please refer to privacy policy.

With the "Lock & Unlock"” service, you can use My Porsche to remotely lock and unlock your vehicle.

If you issue a corresponding command to lock or unlock the vehicle via My Porsche, this will be transmitted together with your Porsche ID to our system and from there to your vehicle.

To be able to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system.

To be able to display information about the status of the command execution, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche.

As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months.

By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via My Porsche. As a result, the functionality of the service may be restricted or may no longer be available.

For more information about data protection, please refer to privacy policy. 

The "Car Alarm" service enables your car to use an Internet connection to transmit a theft alarm signal which you can receive using the app if the alarm system is triggered.

When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to inform you when the alarm system is triggered, a message is sent to the device you have stored in My Porsche with its associated telephone number or that is connected using the app if the "Car Alarm" is triggered. The message includes the alarm time and reason for the alarm.

The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app.

We use service providers commissioned by Porsche to display the current location of your vehicle in your app. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our Privacy Policy.