Porsche Connect

The "Finder" service allows you to determine Points of Interest near your location, along your route, or at your destination online using your Porsche App and your vehicle's mobile phone connection. You can also call up dynamic information about Points of Interest such as occupancy status, current ratings and prices, current opening times and other available information.

When you select the service, PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) initially registers with our system using the vehicle identification number.

If you select the service via the Porsche App, you register with your Porsche ID.

To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In order to determine the search results based on the requested search term and the location, destination and route information, after the connection has been established, the relevant search term, the current location of your vehicle and, where appropriate, your navigation destination and your route will be transferred by our system to the relevant service provider.

The transmitted data is used to generate information to enable online Points of Interest to be displayed. The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM.

If you use the Porsche App for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the Porsche App.

Your data will be stored for the duration of the query for this purpose and will then be deleted.

In order to avoid the need to repeatedly retrieve for information in the event of identical requests from several users, your data will be stored centrally by a service provider for 30 days and used to classify corresponding requests and content.

We use service providers commissioned by Porsche to help us determine Points of Interest and the associated dynamic information. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

In order to make recurring search terms available more quickly in a preselection, search terms entered in the PCM of your vehicle or in your Porsche App will be included in in-vehicle search statistics. These search statistics can be deleted by restoring factory settings or by reinstalling the Porsche App.

You always have the option of deactivating the service in the system settings of your PCM. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our privacy policy.

With the "Lock & Unlock"” service, you can use My Porsche to remotely lock and unlock your vehicle.

If you issue a corresponding command to lock or unlock the vehicle via My Porsche, this will be transmitted together with your Porsche ID to our system and from there to your vehicle.

To be able to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system.

To be able to display information about the status of the command execution, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche.

As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months.

By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via My Porsche. As a result, the functionality of the service may be restricted or may no longer be available.

For more information about data protection, please refer to privacy policy. 

The "Navigation Plus" service enables you to use your Porsche App or your vehicle's mobile phone connection to

• retrieve current or forecast navigation and traffic information along your route based on your previous destinations and routes (navigation),

• use real-time traffic information to display the current traffic situation on your route (real-time traffic),

• add current satellite aerial photos to your navigation map (satellite map),

• display any available street view images of a selected destination when searching for addresses (panoramic view),

• retrieve and anticipate alternative routes for frequently made journeys without active navigation (Personal Routes) or

• update your navigation map incrementally on the basis of your current location and active route guidance (online map update).

In addition, you can also use the "Navigation" sub-function seamlessly across all output devices.

For the "Navigation" sub-function, you can select, enter and save destinations and routes in the Porsche Connect App and in your vehicle's PCM. These destinations and routes are synchronised between your vehicle's PCM and the Porsche App when you pair your device. If the "Personal Routes" function is activated in your vehicle's PCM, your vehicle's PCM can save destinations and routes and anticipate possible future destinations based on previous destinations and routes in order to identify up-to-date navigation and traffic information for the anticipated route (Personal Routes).

When you select the service in your vehicle, PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) initially registers with our system using the vehicle identification number.

If you select the service via the Porsche App, you register with your Porsche ID.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

After the connection has been established, to determine the information you requested, depending on the sub-function;

• for navigation, the current location, the current speed, the current direction of travel and, where applicable, active or forecast navigation destinations and the associated route guidance,

• for real-time traffic, the current location, the current speed and the current direction of travel

• for satellite maps, your current map section based on the location of your vehicle and, if applicable, the other map sections along your route,

• for panoramic views, the location information for your request, e.g. transfer the result of your POI search from the PCM of your vehicle directly to the servers of the service providers.

The data transmitted is used to determine the information you have requested. The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM.

Your data will be stored for the duration of the query for this purpose and will then be deleted.

If you use the Porsche App for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the Porsche App.

For the Online Map Update sub-function, the servers of the service providers establish the map version currently used by your navigation system and the region to be updated, and check whether any new map material is available. If new map material is available this is incrementally transmitted directly from the external service provider servers to your navigation system.

In addition, the aforementioned information transmitted from your vehicle to service provider without any personal information can be used to improve the service or contribute to the services database.

We use service providers commissioned by Porsche to provide the sub-functions of Navigation Plus. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

You always have the option of deactivating the service in the system settings of your PCM. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our Privacy Policy.

Using the Apple Music service, you can directly access the entire media library of the third-party provider as well your personalised libraries and playlists via the PCM (Porsche Communication Management).

In addition, you can use exclusive functions such as direct storage of a track on the radio in your personal Apple Music media library or song-based creation of stations. Control is possible both via input in the PCM as well as via Voice Pilot for supported functions.

Registration with Apple Music and an active Apple Music user account (Apple ID®) are required in order to use the Apple Music services.

In order to experience the Porsche Sales & Marketplace Connect services offering, it is necessary to link your Apple customer account with your Porsche ID, in the My Porsche app or in your vehicle (account linking). From there, you will be directed to an Apple website to complete the required steps. A URL with user ID is called. On this page you can enter your Apple ID. Apple provides a temporary authorisation key for account linking, which we process together with your Porsche ID for this purpose. The aforementioned data will be stored by us for this purpose for the duration of the link between your Apple customer account and your My Porsche account.

When the service is selected via the vehicle, the PCM first logs into our system with your Porsche ID.

To establish a connection between your vehicle and Apple Music, a temporary permission key is exchanged between our systems and your vehicle's PCM.

If you establish the connection in Guest mode, your vehicle identification number will be used for the authentication check instead of your Porsche ID. In order to establish a connection between your vehicle and Apple Music in Guest mode, your vehicle identification number will be sent to our system and a check carried out to establish whether an Apple ID is already stored for this.

You can redeem a voucher for a free inclusive period for the use of Apple Music in your vehicle once via the My Porsche Portal until 31.01.2024. You will be directed to an Apple website to complete the required steps. In order to redeem the voucher, we will only process an identification number provided by Apple as well as your Porsche ID and a technical identification number. In the course of visiting the Apple website and redeeming the voucher, Apple may collect and process further data at its own responsibility. Please inform yourself about this data processing at this provider.

We require this information in order to assign your vehicle to your Apple Music account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to use Apple Music, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have an Apple ID. The requested information is then transmitted to the PCM of your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

For provision of Apple Music, we use third-party providers that are commissioned by Porsche. Please note that the servers of the third-party providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

For the purpose of payments to labels as part of the royalty program, the title metadata, skip event and playing time are also processed by Apple.

For this purpose, the data is stored up to the next connection to the Apple Server and then anonymised.

You always have the option of deactivating the service in the system settings of your PCM. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (Privacy Mode)".

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

Further information on data protection at Porsche Connect can be found in our privacy policy.

Using the "Apple Podcasts" service, you can directly access the entire media library (podcasts) of the third-party provider as well your personalised content via the PCM (Porsche Communication Management). Control is possible both via input in the PCM as well as via Voice Pilot for supported functions. An Apple Podcasts user account (Apple ID) is required in order to use Apple Podcasts.

In order to experience the Porsche Sales & Marketplace Connect services offering, it is necessary to link your Apple customer account with your Porsche ID, in the My Porsche app or in your vehicle (account linking). From there, you will be directed to an Apple website to complete the required steps. A URL with user ID is called. On this page you can enter your Apple ID and login data. Apple provides a temporary authorisation key for account linking, which we process together with your Porsche ID for this purpose. The aforementioned data will be stored by us for this purpose for the duration of the link between your Apple customer account and your My Porsche account.

When the service is selected via the vehicle, the PCM first logs into our system with your Porsche ID.

To establish a connection between your vehicle and Apple Podcasts, a temporary permission key is exchanged between our systems and your vehicle's PCM.

If you establish the connection in guest mode, your vehicle identification number will be used for the authentication check instead of your Porsche ID. In order to establish a connection between your vehicle and Apple Podcasts in guest mode, your vehicle identification number will be sent to our system and a check carried out to establish whether an Apple ID is already stored for this.

We require this information in order to assign your vehicle to your Apple Podcasts user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to use Apple Podcasts, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have an Apple ID. The requested information is then transmitted to your vehicle's PCM. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

For provision of Apple Podcasts, we use third-party providers that are commissioned by Porsche. Please note that the servers of the third-party providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

For the purpose of payments to labels as part of the royalty programme, the title metadata, skip event and playing time are also processed by Apple. For this purpose, the data is stored up to the next connection to the Apple Server and then anonymised.

You always have the option of deactivating the service in the system settings of your PCM. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (privacy mode)".

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our privacy policy.

Using the Spotify service, you can access and manage the entire media library of the third-party provider (Spotify Technology S.A.) as well your personalised libraries and playlists via the PCM (Porsche Communication Management). You can also add tracks to your favourite songs playlist using the Like button. In order to use the Spotify service, registration with Spotify and possession of a Spotify Premium account is required.

In order to experience the Porsche Sales and Marketplace Connect services, it is necessary to activate the Connect services and establish a data connection. Your Spotify customer account must then be linked to your Porsche ID in the My Porsche portal or in PCM (account linking). From there, you will be redirected to a Spotify website to complete the necessary steps to enter your Spotify login details and link the Spotify account to the Porsche ID.

In order for a connection to be established between your vehicle and Spotify, a temporary authorisation key is exchanged between the vehicle, the backend systems and Spotify to verify that the vehicle or user is authorised to use Spotify.

If you establish the connection in guest mode, a non-personal token will be used for the authentication check instead of your Porsche ID. We require this information from you to check the appropriate rights for use of the service.

By scanning the QR code displayed in PCM, you can link the vehicle to your Spotify account.

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to use Spotify, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have a Spotify Premium account. The requested information is then transmitted to your vehicle's PCM. Your data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

Spotify is provided by a third party provider (Spotify Technology S.A.). The third-party provider is responsible for data processing that goes beyond the aforementioned processing of the authorisation check to use the service and is subject to Spotify's own terms of use and privacy policy. Please note that the servers of the third-party providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service in the system settings of your PCM. It is also possible to deactivate the service there as part of the overall "Individual service deactivation (Privacy Mode)" service group.

For more information about data protection, please refer to our privacy policy.  

The "Radio Plus" service allows you to access the integrated internet radio in your vehicle via a mobile network connection and to automatically switch between the radio sources FM/DAB/Online Radio depending on the connection quality. For the radio stations in your current station list, your favourites or short cuts, you can also retrieve information online on DAB and FM reception parameters, online stream addresses, the current country, the current system language, the respective market and a mathematical image of the currently played audio (audio fingerprint) for identification of the artist or track, for example, and stream the corresponding radio station online.

When you select the service, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to permit use of the above-mentioned information and the online stream, a request is transmitted from your vehicle to the service provider after the connection has been set up. Information on your current radio playback and where applicable online stream is generated with the transmitted data. The information is then transmitted to the PCM of your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

For provision of the above-mentioned information and the online stream, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service by deactivation of the PCM wireless module. In addition, it is also possible to deactivate the service as part of the overall service group "Individual service deactivation (Privacy Mode)".

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings. For more information about data protection in Porsche Connect, please refer to our privacy policy at https://connect-store2.porsche.com/hk/en/t/privacy.

The News service allows you to read your personally chosen news in the vehicle or to have the news read out by the Voice Pilot. During the setup process, you can search for news channels of your choice directly in PCM and subscribe to or link the service to your account in order to import channels already subscribed. It is also possible to search for articles or channels in the subscribed news feeds. If you use feeds, you have the option of saving articles for "Read later".   

When you select the service in your vehicle, the PCM initially logs into our system using the vehicle identification number.  

So that a connection can be established where necessary between your account with a third-party provider (e.g. Feedly) and your news services, PAG is given access to your third-party account and the accounts are linked with each other.   

A time-limited authentication key is generated so that a connection can be established between the servers of the service provider and the PCM (Porsche Communication Management) of your vehicle.  We require this information you to check the rights for use of the service.  

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.  

In order to display your news, stored articles and news are transmitted to us after login with the Porsche ID. The transmitted data is used to display your personalised news in the PCM where you can read it or listen to it. Your data is stored for this purpose until you delete it manually.   

For creation and provision of news feeds, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.   

You always have the option of deactivating the service in the system settings of the PCM in your vehicle. There is also the option of deactivating the service as part of the whole service group.  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.  

For more information about data protection, please refer to our privacy policy. 

Using the Weather service, it is possible to view the weather situation at the current location, the active destination or a stored favourite location. In order to use the weather favourites function, the customer must log into the service in the vehicle with their Porsche ID.   

When you select the service in the vehicle, the PCM (Porsche Communication Management) initially logs into our system using your vehicle identification number.Alternatively, it is possible to use the Weather Service without logging into your account (as a guest, but the favourites functionality is not available to guests).    

To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.   

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.   

In order to access the weather at the current location, destination and favourites location, a list of cities and coordinates is transferred from your vehicle to the content provider after the connection has been established. Information about the weather at the above-mentioned locations is retrieved on the basis of the transmitted data. The list of favourites with city name and coordinates is then stored in our system under the Porsche ID. Your data will be stored in our system for this purpose and deleted when they are manually changed by you.  

In order to search for the weather at a location, the name of the respective city in transmitted from your vehicle via our system to the content provider. The city for which the search is to be performed and the GPS coordinates are transferred with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose.   

In order to display the weather at a requested location, the GPS coordinates are transferred from your vehicle to the content provider without any direct customer reference. The weather data for the GPS coordinates is requested with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose.  

We use service providers commissioned by Porsche for provision of the weather information. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.   

You always have the option of deactivating the service in the system settings of the PCM in your vehicle. In addition, it is also possible there to deactivate the service as part of the overall service group "Location services or data transmission services".  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings. 

For more information about data protection, please refer to our privacy policy.

The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using My Porsche.

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the following information:

• length of the completed trip

• duration of the trip

• average speed

• and average energy consumption

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without Geolocation" service group.

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection, please refer to privacy policy.

The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using My Porsche.

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the following information:

• length of the completed trip

• duration of the trip

• average speed

• and average energy consumption

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without Geolocation" service group.

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection, please refer to privacy policy.