Porsche Connect Care
Always stay informed and care-free on the road with the Porsche Connect Care services.
Porsche Connect Care enhances your driving experience with intelligent services for convenience, safety and vehicle management. Connected features support you in everyday situations and accompany you throughout your journeys.
With the integrated breakdown assistance service, Porsche Assistance is just one click away, providing fast and convenient support whenever you need help on the road. Connected features also support seamless navigation and travel planning, while over-the-air software updates help keep your Porsche up to date at all times.
The My Porsche app keeps you connected with your Porsche and provides convenient access to important vehicle information as well as selected vehicle functions.
Smart Service
Certain maintenance and repair needs are detected early on, and the app informs you of these in advance. This helps you avoid unforeseen breakdowns and keeps your Porsche in optimal condition.
Breakdown Call
With Breakdown Call, the Porsche Support Instance is just a push of a button away.
Online software update
Online software updates can now be conveniently installed over-the-air. Just as you have grown accustomed to from your smartphone, your vehicle's software now also stays updated as needed.
Good to know – The Driver‘s Manual
With the online driver's manual, you always have all the relevant digital content about your Porsche at your fingertips – in the vehicle and in the app.
Finder
Choose hotels and restaurants on your route.
Navigation Plus
Avoid traffic jams with real-time traffic information and map updates.
Remote control for your Porsche.
To make your everyday routine even simpler, you can even operate your Porsche by remote control. Various services allow you to check vehicle data, location and lots more besides, remotely.
E-Control
This service allows you to check the battery status and remaining range of your car, get information about the remaining charging time and manage the charging process with timers (only available for electric and hybrid models).
Climate
Make sure the temperature in your car is just right before you step inside, whether in winter or summer.
Car Control
Before your trip, you can conveniently check the tyre pressure or remind yourself of upcoming service intervals.
Trip Control
Keep an eye on all routes and the associated fuel consumption levels.
Lock & Unlock
Are doors and windows really closed? Just look with your smartphone.Offer details
Provider:
Inclusive period
10 years included
The inclusive period ends automatically so that you do not incur any costs. We will personally inform you about your contract renewal options before your inclusive period expires.
My Porsche App
To use the My Porsche App, your smartphone and operating system must be compatible. Further information on compatibility can be found in the Apple App Store or Google Play Store.
Data Privacy
You can find more information on data protection at Porsche Connect in our data privacy information for Connect services.
Frequently Asked Questions
How can I perform an online software update?
As soon as an online software update is available for your vehicle, you will receive a notification in your vehicle. If you do not receive a notification, your vehicle is completely up-to-date.
What requirements must be met for an online software update?
Porsche ID is active
Online Software Update service was activated in My Porsche
Privacy mode is deactivated in the vehicle (Flight mode)
Privacy mode is deactivated for certain services (Flight mode)
Is Emergency Call only active when Porsche Connect Care is activated?
No, the Emergency Call service is an exception and is active without activating Porsche Connect Care.
How do I trigger the breakdown call if I break down or have an accident?
In the event of a breakdown or an accident, you can trigger the breakdown call at the touch of a button in the PCM or in the Porsche Connect App.
When should I contact Breakdown Call?
Breakdown Call is the right point of contact if you have a fault or breakdown with your vehicle that is preventing you from continuing your trip for the time being, or if you are unsure of whether it is possible to continue your trip. In general, Breakdown Call offers the possibility of assistance if you should discover a problem with your vehicle, such as an active warning message on the instrument cluster. However, please note that Breakdown Call is not an Emergency Call service. In the event of a serious accident or personal injury, please dial the Emergency Call service immediately.