Porsche Connect Care
Always stay informed and care-free on the road with Porsche Connect Care services.
Behind the scenes, we take care of keeping your vehicle up to date – at no cost for you.
The Smart Service function enables early detection of certain maintenance and repair needs, allowing you to easily plan for these in advance. You can also check the health status of your Porsche at any time in the app.
The 'My Porsche App' is your first port of call for any questions you may have about your vehicle. You can also read up on useful information to find out more about your Porsche. With the included Breakdown Call service, Porsche Assistance is just a click away, offering you fast and straightforward help if you have a problem with your vehicle or if you break down – wherever you are on the road.
Enjoy a hassle-free and comfortable driving experience while the latest online software update for your Porsche installs itself automatically and wirelessly in the background, just like on a smartphone.
Choose the Connect Care package and enjoy these services free of charge for 10 years.
Smart Service
Certain maintenance and repair needs are detected early on, and the app informs you of these in advance. This helps you avoid unforeseen breakdowns and keeps your Porsche in optimal condition.
Breakdown Call
With Breakdown Call, your first-rate contact person is just a push of a button away. In the event of a breakdown, Roadside Assistance provides you with prompt and personalised advice and assistance through real-time data transmission.
Good to know – The Driver‘s Manual
With the online driver's manual, you always have all the relevant digital content about your Porsche at your fingertips – in the vehicle and in the app.
Online software update
Online software updates can now be conveniently installed over-the-air. Just as you have grown accustomed to from your smartphone, your vehicle's software now also stays updated as needed.
Online Map Update
Select the regions that are relevant to you twice a year and initiate a map material update.Offer details
Provider:
Inclusive period
10 years included
The inclusive period ends automatically so that you do not incur any costs. We will personally inform you about your contract renewal options before your inclusive period expires.
My Porsche App
In order to use the My Porsche app, your smartphone's operating system must at least be iOS 16.0 or Android 8.0.
Privacy Notice
You can find more information on data protection at Porsche Connect in our data protection declaration.
Frequently Asked Questions
How can I perform an online software update?
As soon as an online software update is available for your vehicle, you will receive a notification in your vehicle. If you do not receive a notification, your vehicle is completely up-to-date.
What requirements must be met for an online software update?
Porsche ID is active
Online Software Update service was activated in My Porsche
Privacy mode is deactivated in the vehicle (Flight mode)
Privacy mode is deactivated for certain services (Flight mode)
How will Smart Service let me know that my vehicle needs to be serviced? Which vehicle components will Smart Service check to see whether they need a service?
The information will be displayed in your My Porsche portal and in your vehicle. Your Porsche Centre also receives the information about whether a service is required and can then arrange the service appointment for you. You can view the current list of components in your vehicle and in My Porsche.
Is Emergency Call only active when Porsche Connect Care is activated?
No, the Emergency Call service is an exception and is active without activating Porsche Connect Care.
How do I trigger the breakdown call if I break down or have an accident?
In the event of a breakdown or an accident, you can trigger the breakdown call at the touch of a button in the PCM or in the Porsche Connect App.