Car Remote Package

The "Car Control" service enables you to call up information about your vehicle's current technical status using My Porsche.  

When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. 

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

To enable you to see information about the current technical status of your vehicle, every time the engine is started or stopped, when your vehicle's doors or rear lid are opened or closed, when defined battery levels are reached and when activated by you, the 

• remaining range 

• vehicle position 

• vehicle direction 

• fuel level 

• current mileage 

• the locking status including the status of doors, windows, bonnet & rear lid parking light status 

• as well as warnings displayed on your instrument cluster control unit 

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche. 

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without geolocation" service group. 

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings. 

Further information on data protection at Porsche Connect can be found in our data protection declaration.

The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using your My Porsche App. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. 

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the 

• length of the completed trip 

• duration of the trip 

• average speed 

• and average energy consumption 

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to display the current location of your vehicle in your My Porsche App. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area. 

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our privacy policy. 

The "Carfinder" service enables you to call up your vehicle's current location using your Porsche App.  You can also display this location on an online map. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. 

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

To enable you to see the location of your vehicle, the current position of your vehicle is transferred to us by your vehicle every time the engine is started or stopped, when your vehicle's doors or tailgate are opened or closed, when defined battery levels are reached, and when activated by you through requests for the vehicle location your Porsche App. The transmitted data is used to generate information to enable the vehicle's location to be displayed. The information is subsequently displayed in your Porsche App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you. 

In order to display the vehicle's location on a map, when the location of the vehicle is checked using your Porsche App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data is stored for this purpose until it is overwritten by new, requested data. All stored data is deleted as soon as you delete your user account. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to display the current location of your vehicle in your Porsche App. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.  

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our privacy policy.

With the "Horn & Indicator" service, you can use your My Porsche app to remotely control a horn or indicator signal from your vehicle. 

If you issue a corresponding command to generate a horn or indicator signal via your My Porsche app, this will be transmitted together with your Porsche ID to our system and from there to your vehicle. 

In order to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system. 

In order to be able to display information about the status of the execution of the command, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche app. 

As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months. 

By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation, and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via your My Porsche app. As a result, the functionality of the service may be restricted or may no longer be available. 

Further information on data protection at Porsche Connect can be found in our data protection declaration.

With the "Lock & Unlock” service, you can use your My Porsche app to remotely lock and unlock your vehicle. If you issue a corresponding command to lock or unlock the vehicle via your My Porsche app, this will be transmitted together with your Porsche ID to our system and from there to your vehicle. To be able to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system. To be able to display information about the status of the command execution, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche app. As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months. By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation, and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via your My Porsche app. As a result, the functionality of the service may be restricted or may no longer be available. Further information on data protection at Porsche Connect can be found in our data protection declaration.

The "E-Control" service enables you to use your Porsche Connect App to retrieve information about the charging process for your vehicle's high-voltage battery, operate charging functions by remote control and receive notification of special events during the charging process. In addition, you have the option of optimising the charging process of the high-voltage battery of your vehicle for a certain downtime. In order to control charging processes individually, you can create charging profiles and save departure times after booking the service in your Porsche Connect App. This information will be synchronised between the Porsche Connect App, and your vehicle and will be available there for further services. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.  

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. 

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. 

In order to be able to show you information about your vehicle's charging process, each time the engine is switched on and off, any changes in the following values and at cyclical intervals during charging, the 

• state of charge 

• charging status 

• charging mode 

• charging time 

• range 

will be transmitted to us by your vehicle. The information is subsequently displayed in your Porsche Connect App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you. 

In order to inform you about events or changes in operating state, in cases where your action is required, messages will be transmitted via an Internet connection from our system to the Porsche Connect App. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to provide our services. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union, the European Economic Area or Malaysia.  

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group. 

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings. 

For more information about data protection in Porsche Connect, please refer to our privacy policy.

The "Climate" service, if supported, enables you to use your app to retrieve information about the heating and air conditioning process of your vehicle, operate the climate control functions remotely and receive notification of special events during the air conditioning process. You also have the option of activating a timer for your vehicle's air conditioning processes, allowing you to control heating or air conditioning in your vehicle. You can also receive a notification via the app to start the air conditioning before your next departure.  

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.  

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. 

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

If you have activated the smart pre-climatisation function in the app, you can receive push notifications about this. In order to be able to predict recommendations for activating the pre-climatisation, in addition to the above-mentioned data, the 

• position of the vehicle 

• direction of the vehicle 

• fuel level, and 

• current mileage 

of your vehicle will be transmitted to us. The service-related data is used to predict your next departure time at frequently travelled locations in order to remind you to activate the air conditioning. For the purpose of providing information about your air conditioning process and recommendations via push notifications, we store the information for a period of 12 months. The legal basis for this is the fulfilment of a contract concluded with you. 

In order to inform you about events or changes in operating state, in cases where your action is required, messages will be transmitted via an Internet connection from our system to the App. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to provide our services. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.  

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our privacy policy.

The "Location Alarm" service enables you to define and activate up to four circular geographical areas on an online map using your app. When the vehicle enters or exits these areas, a message is triggered which you can receive via your app. When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 60 days for this purpose. The legal basis for this is our legitimate interest in improving our service offering. To alert you when your vehicle enters or exits the defined geographical area, the location of your vehicle is first recorded within your vehicle and continuously compared with the geographical area you have defined. If the vehicle leaves the defined area, a message will be sent to the connected device. In order to be able to provide you with the appropriate notifications, your vehicle also transmits its current location and a timestamp. The legal basis for this is the fulfilment of a contract concluded with you. The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app. The legal basis for this is the fulfilment of a contract concluded with you. In order to display the vehicle's location on a map, when the location of the vehicle is checked using your app, the location date on which a map display is requested as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for 60 days for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you. We use service providers commissioned by Porsche to display the current location of your vehicle in your app. You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group. The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings. For more information about data protection in Porsche Connect, please refer to our privacy policy.

The "Speed Alarm" service enables you to define speed values via your app which, if exceeded by your vehicle, trigger a notification that you can receive via your app. When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 60 days for this purpose. The legal basis for this is our legitimate interest in improving our service offering. To alert you when a speed limit is exceeded, the speed of your vehicle during use is first registered within your vehicle and continuously compared with the speed you set. If the set speed limit is exceeded, a message will be sent to the connected device. In order to be able to provide you with the appropriate notifications, your vehicle also transmits its current location, the current speed of the vehicle if the limit has been exceeded, and a timestamp. The legal basis for this is the fulfilment of a contract concluded with you. The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app. The legal basis for this is the fulfilment of a contract concluded with you. In order to display the vehicle's location on a map, when the location of the vehicle is checked using your app, the location date on which a map display is requested as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for 60 days for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you. We use service providers commissioned by Porsche to display the current location of your vehicle in your app. You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group. The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our privacy policy.

The "Valet Alarm" service enables your My Porsche App to notify you automatically you if your vehicle leaves a defined geographical area around your location while being valet parked or if the vehicle exceeds a specified speed limit. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. 

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 60 days for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

To alert you when a speed limit is exceeded or when your vehicle leaves the defined geographical area, the speed of your vehicle during use is first recorded within your vehicle and continuously compared with the speed you set. If the set speed limit is exceeded, a message will be sent to the connected device. 

After the Valet Alarm is activated, the My Porsche App accesses your vehicle's location data and defines a limited geographical radius on this basis. This is transmitted to our system together with the predefined speed limit and from there to your vehicle. The legal basis for this is the fulfilment of a contract concluded with you. 

The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your My Porsche App. The legal basis for this is the fulfilment of a contract concluded with you. 

In order to display the vehicle's location on a map, when the location of the vehicle is checked using your My Porsche App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for 12 months for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to display the current location of your vehicle in your My Porsche App.   

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group. 

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings. 

Further information on data protection at Porsche Connect can be found in our data protection declaration. 

The "Car Alarm" service enables your car to use an Internet connection to transmit a theft alarm signal which you can receive using the app if the alarm system is triggered. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. 

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

In order to inform you when the alarm system is triggered, a message is sent to the device that is connected using the app if the "Car Alarm" is triggered. The message includes the alarm time and reason for the alarm. The legal basis for this is the fulfilment of a contract concluded with you. 

The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app. The legal basis for this is the fulfilment of a contract concluded with you. 

We use service providers commissioned by Porsche to display the current location of your vehicle in your app. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area. 

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our privacy policy.