Porsche Connect

Using the “Satellite Map” service you can call up 3D satellite maps via your vehicle’s navigation system by radio network connection.

When you select the service, your vehicle’s PCM (Porsche Communication Management = the central control unit for audio, navigation and communication) first of all logs into our system using the vehicle identification number. We need this information in order to allocate your vehicle to your user account and to check that the user is authorised to use the service.

The provision of the 3D satellite maps is undertaken by the service provider operating on behalf of Porsche, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), which exchanges position and map information directly with your PCM. To ensure that a connection can be established with your vehicle, a temporary authorisation code is exchanged between Google’s servers and your vehicle’s PCM.

Once the connection has been established, the selected system language, the geographical coordinates of the screen section to be displayed, and also the geographical coordinates of any other areas along your navigation route are transmitted directly from your PCM to the Google servers. On the basis of the information provided by your PCM, Google identifies a satellite map screen section and transfers this to your navigation system. The information sent from your PCM to Google can be stored by Google and used for other purposes (such as the improvement of its services).

Porsche has no access whatsoever to the content which is exchanged exclusively between your navigation system and Google.

Further information on data protection in regard to Porsche Connect can be found in our privacy statement for Connect Services.

Using the "Voice Pilot" service, you can make voice inputs or have them converted into text via the mobile network connection in your vehicle and thus control services and apps as well as search for and enter destinations by voice dialogue, among other things. Through use of position information, voice inputs relating to destinations can be checked for plausibility by the system and the quality of the voice input improved. You can also have news and other information read out by the "Voice Pilot" function.

When you select the service in the vehicle, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number. In order to establish a connection between your vehicle and the service provider commissioned by Porsche, a time-limited authentication key is exchanged between our systems and the PCM of your vehicle.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.

In order to permit voice input, an audio file is transmitted after a connection has been set up from the PCM of your vehicle directly to the corresponding service providers together with the selected language, where applicable the selected service and the current version information. Using the transmitted data, the service provider commissioned by Porsche creates text files and semantically interprets these if applicable. The results are then transmitted back to the PCM of your vehicle. In the case of voice control of destination inputs, the search terms that have been converted into text and the vehicle position are exchanged with navigation and search service providers for determination of route and destination information.

The legal basis for this is the fulfilment of a contract concluded with you.

The current position of your vehicle is transmitted in order to check the plausibility of voice input of destinations and thus improve the quality of voice input. To enable your request to be assigned, an authentication key is also exchanged with the servers of the service providers.

In order to continuously improve voice conversion and semantic interpretation, the data transmitted to the service provider as well as the results determined by the service provider commissioned by Porsche are stored for a period of 90 day and evaluated in anonymised form. The legal basis for this is our legitimate interest in improving our service offering.

We use service providers commissioned by Porsche to execute and provide the service. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management) in your vehicle. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

Further information on data protection at Porsche Connect can be found in our Privacy Policy.

Using the Spotify service, you can access and manage the entire media library of the third-party provider (Spotify Technology S.A.) as well your personalised libraries and playlists via the PCM (Porsche Communication Management). You can also add tracks to your favourite songs using the Like button. In order to use the Spotify service, registration with Spotify and possession of a premium account is required.  

In order to experience the Porsche Sales & Marketplace Connect services, it is necessary to activate the Connect services and establish a data connection. Your Spotify customer account must then be linked to your Porsche ID in PCM (account linking). From there, you will be redirected to a Spotify website to complete the necessary steps to enter your Spotify login details and link the Spotify account to the Porsche ID. 

In order for a connection to be established between your vehicle and Spotify, a temporary authorisation key is exchanged between the vehicle, the backend systems and Spotify to verify that the vehicle or user is authorised to use Spotify.  

If you establish the connection in guest mode, a non-personal token will be used for the authentication check instead of your Porsche ID. We require this information you to check the rights for use of the service. The legal basis for this is the fulfilment of the contract concluded with you.   

By scanning the QR code displayed in PCM, you can link the vehicle to your Spotify account.  

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service. 

In order to use Spotify, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have a Spotify Premium account. The requested information is then transmitted to your vehicle's PCM. Your data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.  

Spotify is provided by the third party provider (Spotify Technology S.A.). The third-party provider is responsible for data processing that goes beyond the aforementioned processing of the authorisation check to use the service. Please note that the servers of the third-party providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.  

You always have the option of deactivating the service in the system settings of your PCM. It is also possible to deactivate the service there as part of the overall "Individual service deactivation (Privacy Mode)" service group.  

For more information about data protection in Porsche Connect, please refer to our Privacy Policy.

The 'in-car video' service allows you to access and manage third-party video content via the PCM (Porsche Communication Management). Registration with a third-party provider is required to use the 'in-car video' service. In order to use the offer, it is necessary to activate the Connect services and establish a data connection. The 'in-car video' service can be used in the vehicle via a 2D bar code displayed in the PCM and by subsequently logging in or registering on the website of the third-party provider. The third-party provider (ScreenHits Limited) provides the 'in-car video' service and carries out the associated data processing activities.  

You always have the option of deactivating the service in the system settings of your PCM. It is also possible to deactivate the service there as part of the overall 'Individual service deactivation (Privacy Mode)' service group. 

For more information about data privacy in Porsche Connect, please refer to our data privacy policy.

The "Radio Plus" service allows you to access the integrated internet radio in your vehicle via a mobile network connection and to automatically switch between the radio sources FM/DAB/Online Radio depending on the connection quality. For the radio stations in your current station list, your favourites or short cuts, you can also retrieve information online on DAB and FM reception parameters, online stream addresses, the current country, the current system language, the respective market and a mathematical image of the currently played audio (audio fingerprint) for identification of the artist or track, for example, and stream the corresponding radio station online.

When you select the service, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.

In order to permit use of the above-mentioned information and the online stream, a request is transmitted from your vehicle to the service provider after the connection has been set up. Information on your current radio playback and where applicable online stream is generated with the transmitted data. The information is then transmitted to the PCM of your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.

For provision of the above-mentioned information and the online stream, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

You always have the option of deactivating the service by deactivation of the PCM wireless module. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (Privacy Mode)".

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

Further information on data protection at Porsche Connect can be found in our Privacy Policy.

Using the "Calendar" service, you can access your personal calendars at third-party providers from your vehicle. The calendars are linked directly with the Porsche ID across vehicles.

As part of the service, addresses can also be recognised in calendar entries and used directly as navigation destinations. 

Direct dial-in into telephone conferences from an appointment is also possible in the case of supported appointment information. 

When this service is active in the vehicle, the wireless interface for vehicle-related services initially logs into our system with your Porsche ID.  

If a calendar of a third-party provider is linked, a connection is set up to the respective provider via a calendar-specific QR code displayed by the PCM.  

The calendar provider issues authentication keys which are stored in the Porsche system so that your Porsche ID account or your vehicle can access the respective calendar.   

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.   

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.   

In order to display your calendar in the vehicle, calendar entries and corresponding content are transmitted to us by the third-party provider after the connection has been established. The content is then forwarded to your vehicle and displayed in the PCM. In order to provide you with other calendar functions such as navigation or telephone conferences, the calendar content is also processed for this purpose in our system.  

For transmission of your calendar information to the PCM, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.   

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle. There is also the option of deactivating the service as part of the whole service group.  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.  

For more information about data protection, please refer to our privacy policy.

The News service allows you to read your personally chosen news in the vehicle or to have the news read out by the Voice Pilot. During the setup process, you can search for news channels of your choice directly in PCM and subscribe to or link the service to your account in order to import channels already subscribed. It is also possible to search for articles or channels in the subscribed news feeds. If you use feeds, you have the option of saving articles for "Read later".  

When you select the service in your vehicle, the PCM initially logs into our system using the vehicle identification number.  

So that a connection can be established where necessary between your account with a third-party provider (e.g. Feedly) and your news services, PAG is given access to your third-party account and the accounts are linked with each other.  

A time-limited authentication key is generated so that a connection can be established between the servers of the service provider and the PCM (Porsche Communication Management) of your vehicle.  

We require this information from you to check the rights for use of the service. The legal basis for this is the fulfilment of a contract concluded with you.  

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

In order to display your news, stored articles and news are transmitted to us after login with the Porsche ID. The transmitted data is used to display your personalised news in the PCM where you can read it or listen to it. Your data is stored for this purpose until you delete it manually. The legal basis for this is the contract concluded with you. 

For creation and provision of news feeds, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.   

You always have the option of deactivating the service in the system settings of the PCM in your vehicle. There is also the option of deactivating the service as part of the whole service group.  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.  

Further information on data protection at Porsche Connect can be found in our Privacy Policy.

Using the Weather service, it is possible to view the weather situation at the current location, the active destination or a stored favourite location. In order to use the weather favourites function, the customer must log into the service in the vehicle with their Porsche ID.  

When you select the service in the vehicle, the PCM (Porsche Communication Management) initially logs into our system using your vehicle identification number.Alternatively, it is possible to use the Weather Service without logging into your account (as a guest – favourites functionality is not available). 

To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you. 

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. 

In order to access the weather at the current location, destination and favourites location, a list of cities and coordinates is transferred from your vehicle to the content provider after the connection has been established. Information about the weather at the above-mentioned locations is retrieved on the basis of the transmitted data. The list of favourites with city name and coordinates is then stored in our system under the Porsche ID. Your data will be stored in our system for this purpose and deleted when they are manually changed by you. The legal basis for this is the fulfilment of a contract concluded with you. 

In order to search for the weather at a location, the name of the respective city in transmitted from your vehicle via our system to the content provider. The city for which the search is to be performed and the GPS coordinates are transferred with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose. The legal basis for data processing is the fulfilment of a contract concluded with you.  

In order to display the weather at a requested location, the GPS coordinates are transferred from your vehicle to the content provider without any direct customer reference. The weather data for the GPS coordinates is requested with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose. The legal basis for data processing is the fulfilment of a contract concluded with you.  

We use service providers commissioned by Porsche for provision of the weather information. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.  

You always have the option of deactivating the service in the system settings of the PCM in your vehicle. In addition, it is also possible there to deactivate the service as part of the overall service group "Location services or data transmission services". 

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings. 

More information about data privacy at Porsche Connect can be found in our Data Privacy Declaration.

The "Good to know – Owner's Manual" service, if supported, enables you to access Owner's Manual information in your vehicle as well as via the website and the Porsche App. This information can also be viewed in the form of interactive graphics.

In the output channels mentioned, you will also be shown references to corresponding chapters of the Owner's Manual on the basis of the warning and information messages in your vehicle to enable fast access to possible information. The "Favourites" and "Most recently visited pages" features also make it easier to go straight to your bookmarked chapters.

To activate the service for the first time, you must create a usage profile. You do this by entering your name and Porsche ID in our system, whereupon your profile is created following a data comparison. You then have the option of adding further details to your profile. Your profile will be deleted if it is not used for a period of one year.

When this service is called up in the vehicle, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

When the service is called up via the website, registration also takes place using your vehicle identification number, which you specify on the website. We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. We also use this information for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.

To be able to show you the references to the Owner's Manual on the basis of the warning and information messages as well as the "Favourites" and "Most recently visited pages" function, the vehicle identification number is transferred and compared. Your transferred data will be stored for 12 months for this purpose and will then be deleted.

We use service providers commissioned by Porsche for the features described above. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.

In addition, we also use the above-mentioned information together with a time (timestamp) for the purpose of creating a database for anonymised user statistics. We store the information for a period of 12 months for this purpose.

You always have the option of deactivating the service in the system settings of your vehicle's PCM (Porsche Communication Management = central control unit for audio, navigation and communication).

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our Privacy Policy.