Porsche Connect
Data protection information
Navigation Plus
The "Navigation Plus" service enables you to use your Porsche App or your vehicle's mobile phone connection to
retrieve current or forecast navigation and traffic information along your route based on your previous destinations,
use real-time traffic information to display the current traffic situation on your route (real-time traffic),
add current satellite aerial photos to your navigation map (satellite map), or
update your navigation map incrementally on the basis of your current location and active route guidance (online map update).
In addition, you can also use the "Navigation" sub-function seamlessly across all output devices.
For the "Navigation" sub-function, you can select, enter and save destinations in the My Porsche App in your vehicle's PCM. These destinations are synchronised between your vehicle's PCM and the Porsche App when you pair your device.
When you select the service in your vehicle, PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) initially registers with our system using the vehicle identification number.
If you select the service via the My Porsche App, you register with your Porsche ID.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
After the connection has been established, to determine the information you requested, depending on the sub-function;
for navigation, the current location, the current speed, the current direction of travel and, where applicable, active or forecast navigation destinations and the associated route guidance,
for real-time traffic, the current location, the current speed and the current direction of travel
for satellite maps, your current map section based on the location of your vehicle and, if applicable, the other map sections along your route,
from the PCM of your vehicle directly to the servers of the service providers.
The data transmitted is used to determine the information you have requested. The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM.
Your data will be stored for the duration of the query for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you.
If you use the My Porsche App for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the My Porsche App.
For the Online Map Update sub-function, the servers of the service providers establish the map version currently used by your navigation system and the region to be updated, and check whether any new map material is available. If new map material is available this is incrementally transmitted directly from the external service provider servers to your navigation system.
The legal basis for this is the fulfilment of a contract concluded with you.
In addition, the aforementioned information transmitted from your vehicle to service provider without any personal information can be used to improve the service or contribute to the services database. The legal basis for this is our legitimate interest in improving our service.
We use service providers commissioned by Porsche to provide the sub-functions of Navigation Plus. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
Activating private mode means that the online functionalities of the service are no longer available.
For more information about data protection in Porsche Connect, please refer to our privacy policy.
Charging Planner
The Charging Planner service can be used to calculate the fastest or shortest route in your vehicle and in the app, taking into account real-time traffic information and battery level.
If the calculated battery charge level at the destination is below a certain, defined value, the Charging Planner takes charging stops into account in order to ensure a minimum range at the destination.
In addition, you can also benefit from the automatic, timely preconditioning of the battery in order to make the best possible use of the maximum charging capacity available on high-performance chargers.
When you select the service, PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) initially registers with our system using the vehicle identification number. To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our service provider and your vehicle's PCM. If you select the service via My Porsche or the App, you register with your Porsche ID.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In order to display the required charging stops of an active route, the current country information and the location position are transmitted to the relevant service provider after the connection has been established.
The transmitted data is used to generate information on charging stops. The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM. Your data will be stored for the duration of the query for this purpose and will then be deleted.
If you use the app for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the app. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the charging stops. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area. You always have the option of deactivating the service in the system settings of your PCM. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Finder
The "Finder" service allows you to determine Points of Interest near your location, along your route, or at your destination online using your Porsche App and your vehicle's mobile phone connection. You can also call up dynamic information about Points of Interest such as occupancy status, current ratings and prices, current opening times and other available information.
When you select the service, PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) initially registers with our system using the vehicle identification number.
If you select the service via the Porsche App, you register with your Porsche ID.
To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In order to determine the search results based on the requested search term and the location, destination and route information, after the connection has been established, the relevant search term, the current location of your vehicle and, where appropriate, your navigation destination and your route will be transferred by our system to the relevant service provider.
The transmitted data is used to generate information to enable online Points of Interest to be displayed. The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM.
If you use the Porsche App for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the Porsche App.
Your data will be stored for the duration of the query for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you.
In order to avoid the need to repeatedly retrieve for information in the event of identical requests from several users, your data will be stored centrally by a service provider for 30 days and used to classify corresponding requests and content.
The legal basis for this is our legitimate interest in improving the performance of our service.
We use service providers commissioned by Porsche to help us determine Points of Interest and the associated dynamic information. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
In order to make recurring search terms available more quickly in a preselection, search terms entered in the PCM of your vehicle or in your Porsche App will be included in in-vehicle search statistics. These search statistics can be deleted by restoring factory settings or by reinstalling the Porsche App.
The legal basis for this is our legitimate interest in improving our services.
Activating private mode means that the online functionalities of the service are no longer available.
For more information about data protection in Porsche Connect, please refer to our Privacy Policy.
Voice Pilot
Using the "Voice Pilot" service, you can make voice inputs or have them converted into text via the mobile network connection in your vehicle and thus control services and apps as well as search for and enter destinations by voice dialogue, among other things. Through use of position information, voice inputs relating to destinations can be checked for plausibility by the system and the quality of the voice input improved. You can also have news and other information read out by the "Voice Pilot" function.
When you select the service in the vehicle, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number. In order to establish a connection between your vehicle and the service provider commissioned by Porsche, a time-limited authentication key is exchanged between our systems and the PCM of your vehicle.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to permit voice input, an audio file is transmitted after a connection has been set up from the PCM of your vehicle directly to the corresponding service providers together with the selected language, where applicable the selected service and the current version information. Using the transmitted data, the service provider commissioned by Porsche creates text files and semantically interprets these if applicable. The results are then transmitted back to the PCM of your vehicle. In the case of voice control of destination inputs, the search terms that have been converted into text and the vehicle position are exchanged with navigation and search service providers for determination of route and destination information.
The legal basis for this is the fulfilment of a contract concluded with you.
The current position of your vehicle is transmitted in order to check the plausibility of voice input of destinations and thus improve the quality of voice input. To enable your request to be assigned, an authentication key is also exchanged with the servers of the service providers.
In order to continuously improve voice conversion and semantic interpretation, the data transmitted to the service provider as well as the results determined by the service provider commissioned by Porsche are stored for a period of 90 day and evaluated in anonymised form. The legal basis for this is our legitimate interest in improving our service offering.
We use service providers commissioned by Porsche to execute and provide the service. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management) in your vehicle. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Spotify Premium
Using the Spotify service, you can access and manage the entire media library of the third-party provider (Spotify Technology S.A.) as well your personalised libraries and playlists via the PCM (Porsche Communication Management). You can also add tracks to your favourite songs using the Like button. In order to use the Spotify service, registration with Spotify and possession of a premium account is required.
In order to experience the Porsche Sales & Marketplace Connect services, it is necessary to activate the Connect services and establish a data connection. Your Spotify customer account must then be linked to your Porsche ID in PCM (account linking). From there, you will be redirected to a Spotify website to complete the necessary steps to enter your Spotify login details and link the Spotify account to the Porsche ID.
In order for a connection to be established between your vehicle and Spotify, a temporary authorisation key is exchanged between the vehicle, the backend systems and Spotify to verify that the vehicle or user is authorised to use Spotify.
If you establish the connection in guest mode, a non-personal token will be used for the authentication check instead of your Porsche ID. We require this information you to check the rights for use of the service. The legal basis for this is the fulfilment of the contract concluded with you.
By scanning the QR code displayed in PCM, you can link the vehicle to your Spotify account.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service.
In order to use Spotify, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have a Spotify Premium account. The requested information is then transmitted to your vehicle's PCM. Your data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
Spotify is provided by the third party provider (Spotify Technology S.A.). The third-party provider is responsible for data processing that goes beyond the aforementioned processing of the authorisation check to use the service. Please note that the servers of the third-party providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of your PCM. It is also possible to deactivate the service there as part of the overall "Individual service deactivation (Privacy Mode)" service group.
For more information about data protection in Porsche Connect, please refer to our Privacy Policy.
In-Car Video
The 'in-car video' service allows you to access and manage third-party video content via the PCM (Porsche Communication Management). Registration with a third-party provider is required to use the 'in-car video' service. In order to use the offer, it is necessary to activate the Connect services and establish a data connection. The 'in-car video' service can be used in the vehicle via a 2D bar code displayed in the PCM and by subsequently logging in or registering on the website of the third-party provider. The third-party provider (ScreenHits Limited) provides the 'in-car video' service and carries out the associated data processing activities.
You always have the option of deactivating the service in the system settings of your PCM. It is also possible to deactivate the service there as part of the overall 'Individual service deactivation (Privacy Mode)' service group.
For more information about data privacy in Porsche Connect, please refer to our data privacy policy.
Radio Plus
The "Radio Plus" service allows you to access the integrated internet radio in your vehicle via a mobile network connection and to automatically switch between the radio sources FM/DAB/Online Radio depending on the connection quality. For the radio stations in your current station list, your favourites or short cuts, you can also retrieve information online on DAB and FM reception parameters, online stream addresses, the current country, the current system language, the respective market and a mathematical image of the currently played audio (audio fingerprint) for identification of the artist or track, for example, and stream the corresponding radio station online.
When you select the service, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to permit use of the above-mentioned information and the online stream, a request is transmitted from your vehicle to the service provider after the connection has been set up. Information on your current radio playback and where applicable online stream is generated with the transmitted data. The information is then transmitted to the PCM of your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
For provision of the above-mentioned information and the online stream, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service by deactivation of the PCM wireless module. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (Privacy Mode)".
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Calendar
Using the "Calendar" service, you can access your personal calendars at third-party providers from your vehicle. The calendars are linked directly with the Porsche ID across vehicles.
As part of the service, addresses can also be recognised in calendar entries and used directly as navigation destinations.
Direct dial-in into telephone conferences from an appointment is also possible in the case of supported appointment information.
When this service is active in the vehicle, the wireless interface for vehicle-related services initially logs into our system with your Porsche ID.
If a calendar of a third-party provider is linked, a connection is set up to the respective provider via a calendar-specific QR code displayed by the PCM.
The calendar provider issues authentication keys which are stored in the Porsche system so that your Porsche ID account or your vehicle can access the respective calendar.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.
In order to display your calendar in the vehicle, calendar entries and corresponding content are transmitted to us by the third-party provider after the connection has been established. The content is then forwarded to your vehicle and displayed in the PCM. In order to provide you with other calendar functions such as navigation or telephone conferences, the calendar content is also processed for this purpose in our system.
For transmission of your calendar information to the PCM, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle. There is also the option of deactivating the service as part of the whole service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
For more information about data protection, please refer to our privacy policy.
News
The News service allows you to read your personally chosen news in the vehicle or to have the news read out by the Voice Pilot. During the setup process, you can search for news channels of your choice directly in PCM and subscribe to or link the service to your account in order to import channels already subscribed. It is also possible to search for articles or channels in the subscribed news feeds. If you use feeds, you have the option of saving articles for "Read later".
When you select the service in your vehicle, the PCM initially logs into our system using the vehicle identification number.
So that a connection can be established where necessary between your account with a third-party provider (e.g. Feedly) and your news services, PAG is given access to your third-party account and the accounts are linked with each other.
A time-limited authentication key is generated so that a connection can be established between the servers of the service provider and the PCM (Porsche Communication Management) of your vehicle.
We require this information from you to check the rights for use of the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to display your news, stored articles and news are transmitted to us after login with the Porsche ID. The transmitted data is used to display your personalised news in the PCM where you can read it or listen to it. Your data is stored for this purpose until you delete it manually. The legal basis for this is the contract concluded with you.
For creation and provision of news feeds, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM in your vehicle. There is also the option of deactivating the service as part of the whole service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Weather
Using the Weather service, it is possible to view the weather situation at the current location, the active destination or a stored favourite location. In order to use the weather favourites function, the customer must log into the service in the vehicle with their Porsche ID.
When you select the service in the vehicle, the PCM (Porsche Communication Management) initially logs into our system using your vehicle identification number.Alternatively, it is possible to use the Weather Service without logging into your account (as a guest – favourites functionality is not available).
To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to access the weather at the current location, destination and favourites location, a list of cities and coordinates is transferred from your vehicle to the content provider after the connection has been established. Information about the weather at the above-mentioned locations is retrieved on the basis of the transmitted data. The list of favourites with city name and coordinates is then stored in our system under the Porsche ID. Your data will be stored in our system for this purpose and deleted when they are manually changed by you. The legal basis for this is the fulfilment of a contract concluded with you.
In order to search for the weather at a location, the name of the respective city in transmitted from your vehicle via our system to the content provider. The city for which the search is to be performed and the GPS coordinates are transferred with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose. The legal basis for data processing is the fulfilment of a contract concluded with you.
In order to display the weather at a requested location, the GPS coordinates are transferred from your vehicle to the content provider without any direct customer reference. The weather data for the GPS coordinates is requested with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose. The legal basis for data processing is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche for provision of the weather information. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM in your vehicle. In addition, it is also possible there to deactivate the service as part of the overall service group "Location services or data transmission services".
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
More information about data privacy at Porsche Connect can be found in our Data Privacy Declaration.
Good to know – The Driver‘s Manual Plus
The "Good to know – Owner's Manual" service, if supported, enables you to access Owner's Manual information in your vehicle as well as via the website and the Porsche App. This information can also be viewed in the form of interactive graphics.
In the output channels mentioned, you will also be shown references to corresponding chapters of the Owner's Manual on the basis of the warning and information messages in your vehicle to enable fast access to possible information. The "Favourites" and "Most recently visited pages" features also make it easier to go straight to your bookmarked chapters.
To activate the service for the first time, you must create a usage profile. You do this by entering your name and Porsche ID in our system, whereupon your profile is created following a data comparison. You then have the option of adding further details to your profile. Your profile will be deleted if it is not used for a period of one year.
When this service is called up in the vehicle, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
When the service is called up via the website, registration also takes place using your vehicle identification number, which you specify on the website. We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. We also use this information for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose.
To be able to show you the references to the Owner's Manual on the basis of the warning and information messages as well as the "Favourites" and "Most recently visited pages" function, the vehicle identification number is transferred and compared. Your transferred data will be stored for 12 months for this purpose and will then be deleted.
We use service providers commissioned by Porsche for the features described above. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside Hong Kong, the European Union or the European Economic Area.
In addition, we also use the above-mentioned information together with a time (timestamp) for the purpose of creating a database for anonymised user statistics. We store the information for a period of 12 months for this purpose.
You always have the option of deactivating the service in the system settings of your vehicle's PCM (Porsche Communication Management = central control unit for audio, navigation and communication).
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.
For more information about data protection in Porsche Connect, please refer to our Privacy Policy.
E-Control
The "E-Control" service, if supported, enables you to use your Porsche App to retrieve information about the charging process for your vehicle's high-voltage battery, operate charging functions by remote control and receive notification of special events during the charging process. In addition, you have the option of optimising the charging process of the high-voltage battery of your vehicle for a certain downtime. In order to control charging processes individually, you can create charging profiles and save departure times after booking the service in your Porsche App. This information will be synchronised between the Porsche App, and your vehicle and will be available there for further services.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to be able to show you information about your vehicle's charging process, each time the engine is switched on and off, any changes in the following values and at cyclical intervals during charging, the
state of charge
charging status
charging mode
charging time
range
will be transmitted to us by your vehicle. The information is subsequently displayed in your Porsche App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
In order to inform you about events or changes in operating state, in cases where your action is required, messages will be transmitted via an Internet connection from our system to the Porsche App. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to provide our services. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.
For more information about data protection in Porsche Connect, please refer to our Privacy Policy.
Climate
The "Climate" service, if supported, enables you to use your app to retrieve information about the heating and air conditioning process of your vehicle, operate the climate control functions remotely and receive notification of special events during the air conditioning process. You also have the option of activating a timer for your vehicle's air conditioning processes, allowing you to control heating or air conditioning in your vehicle. You can also receive a notification via the app to start the air conditioning before your next departure.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
Activating private mode means that the online functionalities of the service are no longer available.
For more information about data protection in Porsche Connect, please refer to our privacy policy Privacy Policy.
Car Control
The "Car Control" service enables you to call up information about your vehicle's current technical status using My Porsche.
When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering. To enable you to see information about the current technical status of your vehicle, every time the engine is started or stopped, when your vehicle's doors or rear lid are opened or closed, when defined battery levels are reached and when activated by you, the
remaining range
vehicle position
vehicle direction
fuel level
current mileage
the locking status including the status of doors, windows, bonnet and rear lid
parking light status
as well as warnings displayed on your instrument cluster control unit
will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without geolocation" service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Trip Control
The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using your My Porsche App.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the
length of the completed trip
duration of the trip
average speed
and average energy consumption
will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in your My Porsche App.
You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without Geolocation" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.
For more information about data protection in Porsche Connect, please refer to our privacy policy.
Car Finder
The "Carfinder" service enables you to call up your vehicle's current location using My Porsche and your Porsche App. You can also display this location on an online map.
The "Carfinder" service enables you to call up your vehicle's current location using your Porsche App. You can also display this location on an online map.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
To enable you to see the location of your vehicle, the current position of your vehicle is transferred to us by your vehicle every time the engine is started or stopped, when your vehicle's doors or tailgate are opened or closed, when defined battery levels are reached, and when activated by you through requests for the vehicle location via your Porsche App. The transmitted data is used to generate information to enable the vehicle's location to be displayed. The information is subsequently displayed in your Porsche App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
In order to display the vehicle's location on a map, when the location of the vehicle is checked using your Porsche App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data is stored for this purpose until it is overwritten by new, requested data. All stored data is deleted as soon as you delete your user account. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in your Porsche App. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
Activating private mode means that the online functionalities of the service are no longer available.
For more information about data protection in Porsche Connect, please refer to our privacy policy at Privacy Policy.
Location Alarm
The "Location Alarm" service enables you to define and activate up to four circular geographical areas on an online map using your app. When the vehicle enters or exits these areas, a message is triggered which you can receive via your app.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 60 days for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
To alert you when your vehicle enters or exits the defined geographical area, the location of your vehicle is first recorded within your vehicle and continuously compared with the geographical area you have defined. If the vehicle leaves the defined area, a message will be sent to the connected device. In order to be able to provide you with the appropriate notifications, your vehicle also transmits its current location and a timestamp. The legal basis for this is the fulfilment of a contract concluded with you.
The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app. The legal basis for this is the fulfilment of a contract concluded with you.
In order to display the vehicle's location on a map, when the location of the vehicle is checked using your app, the location date on which a map display is requested as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for 60 days for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in your app. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Speed Alarm
The "Speed Alarm" service enables you to define speed values via your app which, if exceeded by your vehicle, trigger a notification that you can receive via your app.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 60 days for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
To alert you when a speed limit is exceeded, the speed of your vehicle during use is first registered within your vehicle and continuously compared with the speed you set. If the set speed limit is exceeded, a message will be sent to the connected device. In order to be able to provide you with the appropriate notifications, your vehicle also transmits its current location, the current speed of the vehicle if the limit has been exceeded, and a timestamp. The legal basis for this is the fulfilment of a contract concluded with you.
The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app. The legal basis for this is the fulfilment of a contract concluded with you.
In order to display the vehicle's location on a map, when the location of the vehicle is checked using your app, the location date on which a map display is requested as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for 60 days for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in your app. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Valet Alarm
The "Valet Alarm" service enables your My Porsche App to notify you automatically you if your vehicle leaves a defined geographical area around your location while being valet parked or if the vehicle exceeds a specified speed limit.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 60 days for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
To alert you when a speed limit is exceeded or when your vehicle leaves the defined geographical area, the speed of your vehicle during use is first recorded within your vehicle and continuously compared with the speed you set. If the set speed limit is exceeded, a message will be sent to the connected device.
After the Valet Alarm is activated, the My Porsche App accesses your vehicle's location data and defines a limited geographical radius on this basis. This is transmitted to our system together with the predefined speed limit and from there to your vehicle. The legal basis for this is the fulfilment of a contract concluded with you.
The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your My Porsche App. The legal basis for this is the fulfilment of a contract concluded with you.
In order to display the vehicle's location on a map, when the location of the vehicle is checked using your My Porsche App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data will be stored for 12 months for this purpose and will then be deleted. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in your My Porsche App. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.
For more information about data protection in Porsche Connect, please refer to Privacy Policy.
Car Alarm
The "Car Alarm" service enables your car to use an Internet connection to transmit a theft alarm signal which you can receive using the app if the alarm system is triggered.
When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to inform you when the alarm system is triggered, a message is sent to the device that is connected using the app if the "Car Alarm" is triggered. The message includes the alarm time and reason for the alarm. The legal basis for this is the fulfilment of a contract concluded with you.
The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your app. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to display the current location of your vehicle in your app. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.
For more information about data protection in Porsche Connect, please refer to our Privacy Policy.
Horn & Indicator
With the "Horn & Indicator" service, you can use your My Porsche app to remotely control a horn or indicator signal from your vehicle.
If you issue a corresponding command to generate a horn or indicator signal via your My Porsche app, this will be transmitted together with your Porsche ID to our system and from there to your vehicle.
In order to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system.
In order to be able to display information about the status of the execution of the command, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche app.
As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months.
By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via your My Porsche app. As a result, the functionality of the service may be restricted or may no longer be available.
Further information on data protection at Porsche Connect can be found in our Privacy Policy.
Lock & Unlock
With the "Lock & Unlock” service, you can use your My Porsche App to remotely lock and unlock your vehicle.
If you issue a corresponding command to lock or unlock the vehicle via your My Porsche App, this will be transmitted together with your Porsche ID to our system and from there to your vehicle.
To be able to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system.
To be able to display information about the status of the command execution, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche App.
As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months.
By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via your My Porsche App. As a result, the functionality of the service may be restricted or may no longer be available.
Further information on data protection at Porsche Connect can be found in our privacy policy.