Porsche Connect

The "Entertainment" services offer a digital experience in the vehicle and enable the integration of digital media and communication services. This includes the integration of radio services and the use of various online and productivity services. Users can customize their PCM by searching for, installing, updating and managing apps.

When using Internet radio, the system automatically switches between AM/FM and online radio based on the connection quality. In addition, radio stations in the station list, favorites or shortcuts can be accessed and streamed online.

To provide this service, we process the following personal data:

• vehicle identification number,

• user account,

• contract data,

• reception parameters (FM),

• current country & system language,

• time stamp.

The data is stored for the duration of the request and overwritten when the status changes. Usage statistics are stored anonymously for 12 months to improve service quality.

You can use the "Calendar/Conferences" service to access your personal calendars with third party providers from your vehicle. By linking a mobile device, the calendar of this mobile device is connected to your vehicle. The service can also recognize addresses in calendar entries and use them directly as navigation destinations. It is also possible to dial into conference calls directly from the appointment if the appointment information is supported.

To provide this service, calendar content is processed in our system. By activating the private mode, the online functionalities of the service are no longer available.

Using the "App Center" service, you can download, update and manage third party and proprietary apps in your vehicle and browse through the apps.

To provide this service, we process the following personal data:

• Vehicle identification number,

• Porsche ID,

• Vehicle master data,

• IP address,

• Log files,

• Time stamp.

The data is transferred to our supplier (Harman Becker Automotive Services GmbH) and Porsche AG and used to ensure that the app portfolio is available and up to date. In addition, we record log-on and log-off processes in the vehicle to detect attacks on the vehicle systems. This data is stored for a period of 12 months. By activating private mode, the online functionalities of the service are no longer available.

We use service providers to facilitate our provision of the services.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice at https://connect-store.porsche.com/offer/us/en-US/static/dppconnect.

The Navigation service offers optimized route guidance with dynamic adaptation so that traffic disruptions, for example, can be detected in good time and avoided. Map content updates automatically and remains available even in the event of short-term connection interruptions. The system also enables targeted searches for relevant locations. For electric vehicles, the ‘Charging Planner’ feature optimizes the route based on factors such as battery status, driving style and available charging points to ensure efficient and reliable routing.

To this end, we process the following personal data in particular:

• user account,

• location data,

• contract data,

• consumption data,

• battery information,

• plug type information,

• user preferences (charging station provider, charging stations, minimum charge, route type preferences),

• time stamp.

Please note: The services described herein may vary depending on the equipment status, model, and model year of your vehicle. More information can be found in the My Porsche app.

Your data will be stored for a period of 30 days.

We use service providers to facilitate our provision of the services.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice at https://connect-store.porsche.com/offer/us/en-US/static/dppconnect.

The ‘Digital Assistant’ service enables voice control for intuitive operation of various vehicle functions and digital services. Online speech recognition supports features such as media searches and navigation. Natural language processing allows commands to be recognized and executed accurately, helping to ensure convenient and efficient interaction with the system.

To provide this service, we process the following personal data:

• vehicle identification number,

• location data,

• user account,

• contract data,

• audio data,

• time stamp.

If you use the online functionality of the Digital Assistant, an audio file is transferred directly to the service providers we have commissioned for this purpose, together with the selected language, the selected service (if applicable) and the current version information. The audio files are converted into text files and, if necessary, interpreted semantically. The results are then transmitted back to the vehicle. When using voice control to enter destinations, the search terms that have been converted into text and the vehicle location are exchanged with navigation and search service providers to determine route and destination information.

We store anonymized usage statistics for a period of 12 months to improve the service offering. In order to ensure continuous improvement of voice conversion and semantic interpretation, the audio data transmitted and results obtained are stored for a period of 90 days and evaluated in anonymized form.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice at https://connect-store.porsche.com/offer/us/en-US/static/dppconnect.

The ‘My Porsche App’ services include remote access functions that enable relevant vehicle data to be viewed and individual functions to be controlled remotely. This includes, among other things, the display of vehicle status, location and vehicle-related data as well as access to safety-relevant functions. Electric and hybrid vehicles also benefit from climate and charging control with optimized charging planning.

To provide this service, we process the following personal data:

• vehicle identification number,

• location data,

• user account,

• contract data,

• technical vehicle information,

• time stamp.

Your data will be stored for a period of 30 days.

We use service providers to facilitate our provision of the services.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice at https://connect-store.porsche.com/offer/us/en-US/static/dppconnect.

The ‘Smart Support Service’ offers digital support for efficient vehicle care and predictive maintenance. The system detects maintenance needs at an early stage. In addition, vehicle information can be accessed in the Porsche Communication Management system to help you make best use of your vehicle.

To this end, we process the following personal data in particular:

• vehicle identification number,

• user account,

• contract data,

• usage and operating data

• status and analysis data,

• location and movement data,

• time stamp.

Your data will be stored for a period of 30 days.

We use service providers to facilitate our provision of the services.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice at https://connect-store.porsche.com/offer/us/en-US/static/dppconnect.

The “Online Software Updates” function makes it possible to provide software updates for service These updates will be performed automatically if they are necessary for use of the Service Package or certain vehicle functions or are otherwise beneficial. You can set individual preferences for certain updates yourself in the Porsche Communication Management system in your vehicle.

To this end, we process the following personal data in particular:

• vehicle identification number,

• user account,

• contract data,

• software, update and version levels.

The data is only stored for the duration of the update request and is overwritten with the next status update.

We use service providers to facilitate our provision of the services.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice at https://connect-store.porsche.com/offer/us/en-US/static/dppconnect.

Using the "Calendar" service, you can access your personal calendars at third-party providers from your vehicle.

As part of the service, addresses can also be recognized in calendar entries and used directly as navigation destinations. Direct dial-in into telephone conferences from an appointment is also possible in the case of supported appointment information.To allow you to jump to the navigation or telephone conference functions, for example, the calendar content is also processed in our system.

Activating private mode means that the online functionalities of the service are no longer available.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Navigation Plus" service enables you to use your My Porsche App (“App”) or your vehicle's mobile phone connection to 

• retrieve current or forecast navigation and traffic information along your route based on your previous destinations, 

• use real-time traffic information to display the current traffic situation on your route (real-time traffic), 

• add current satellite aerial photos to your navigation map (satellite map), 

• retrieve and anticipate alternative routes for frequently made journeys without active navigation (Personal Routes) or 

• update your navigation map incrementally on the basis of your current location and active route guidance (online map update).  

In addition, you can also use the "Navigation" sub-function seamlessly across all output devices. 

For the "Navigation" sub-function, you can select, enter and save destinations in the App and in your vehicle's PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services). These destinations and routes are synchronized between your vehicle's PCM and the App when you pair your device.  

When you select the service in your vehicle, the PCM initially registers with our system using the vehicle identification number. If you select the service via the App, you register with your Porsche ID. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.  

After the connection has been established, to determine the information you requested, depending on the sub-function; 

• for navigation, the current location, the current speed, the current direction of travel and, where applicable, active or forecast navigation destinations and the associated route guidance, 

• for real-time traffic, the current location, the current speed and the current direction of travel  

• for satellite maps, your current map section based on the location of your vehicle and, if applicable, the other map sections along your route. 

The data transmitted is used to determine the information you have requested. The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM.

Your data will be stored for the duration of the query for this purpose and will then be deleted.

If you use the App for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the App.

For the Online Map Update sub-function, the servers of the service providers establish the map version currently used by your navigation system and the region to be updated, and check whether any new map material is available. If new map material is available this is incrementally transmitted directly from the external service provider servers to your navigation system.

In addition, the aforementioned information may be transmitted from your vehicle to a service provider without any personal information to be used to improve the service.  We use service providers to provide the sub-functions of Navigation Plus.

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Finder" service allows you to determine Points of Interest near your location, along your route, or at your destination online using your My Porsche App (“App”) and your vehicle's mobile phone connection. You can also call up dynamic information about Points of Interest such as occupancy status, current ratings and prices, current opening times and other available information. 

When you select the service, your PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) initially registers with our system using the vehicle identification number. 

If you select the service via the App, you register with your Porsche ID.  

To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.  

In order to determine the search results based on the requested search term and the location, destination and route information, after the connection has been established, the relevant search term, the current location of your vehicle and, where appropriate, your navigation destination and your route will be transferred by our system to the relevant service provider.  

The transmitted data is used to generate information to enable online Points of Interest to be displayed.  

The information is then assigned to your vehicle by our system and transferred to your vehicle's PCM.  

If you use the App for the request, the location of your device will be used instead of your vehicle location and the search results will be transferred to the App. 

Your data will be stored for the duration of the query for this purpose and will then be deleted.  

In order to avoid the need to repeatedly retrieve for information in the event of identical requests from several users, your data will be stored centrally by a service provider for 30 days and used to classify corresponding requests and content.  

We use service providers commissioned by Porsche to help us determine Points of Interest and the associated dynamic information.  

In order to make recurring search terms available more quickly in a preselection, search terms entered in the PCM of your vehicle or in your App will be included in in-vehicle search statistics. These search statistics can be deleted by restoring factory settings or by reinstalling the App.  

 Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

Using the "Voice Pilot" service, you can make voice inputs or have them converted into text via the mobile network connection in your vehicle and thus control services and apps as well as search for and enter destinations by voice dialogue, among other things. Through use of position information, voice inputs relating to destinations can be checked for plausibility by the system and the quality of the voice input improved. You can also have news and other information read out by the function.

When you select the service in the vehicle, your vehicle's PCM (Porsche Communication Management = central control unit for audio, navigation and communication) initially logs into our system using the vehicle identification number.

In order to establish a connection between your vehicle and the service provider commissioned by Porsche, a time-limited authentication key is exchanged between our systems and the PCM of your vehicle.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics.

In order to permit voice input, an audio file is transmitted after a connection has been set up from the PCM of your vehicle directly to the corresponding service providers together with the selected language, where applicable the selected service and the current version information. Using the transmitted data, the service provider creates text files and semantically interprets these if applicable. The results are then transmitted back to the PCM of your vehicle. In the case of voice control of destination inputs, the search terms that have been converted into text and the vehicle position are exchanged with navigation and search service providers for determination of route and destination information.

The current position of your vehicle is transmitted in order to check the plausibility of voice input of destinations and thus improve the quality of voice input. To enable your request to be assigned, an authentication key is also exchanged with the servers of the service providers.

We use service providers to execute and provide the service.

In order to continuously improve voice conversion and semantic interpretation, the data transmitted to the service provider as well as the results determined by the service provider are stored for a period of 90 days and evaluated in anonymized form.

Activating private mode means that the online functionalities of the service are no longer available.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

TEST

The "Car Control" service enables you to call up information about your vehicle's current technical status using My Porsche.

When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics.

To enable you to see information about the current technical status of your vehicle, every time the engine is started or stopped, when your vehicle's doors or rear lid are opened or closed, when defined battery levels are reached and when activated by you, the

• remaining range

• vehicle position

• vehicle direction

• fuel level

• current mileage

• the locking status including the status of doors, windows, bonnet and rear lid

• parking light status

• as well as warnings displayed on your instrument cluster control unit

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche.

Activating private mode means that the online functionalities of the service are no longer available.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Trip Control" service enables you to call up information and statistics relating to the trips made by your vehicle using the My Porsche App. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorization code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.  

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymized usage statistics.  

In order to be able to show you information and statistics about the trips made with your vehicle, each time the engine is switched off and when trips are reset in your vehicle, the 

• length of the completed trip 

• duration of the trip 

• average speed 

• and average energy consumption 

will be transmitted to us by your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.  

We use service providers commissioned by Porsche to display the current location of your vehicle in the My Porsche App.  

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services without Geolocation" service group. 

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Carfinder" service enables you to call up your vehicle's current location using My Porsche and your My Porsche app (“App”). You can also display this location on an online map.

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorization code is exchanged between the service providers' servers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymized usage statistics.

To enable you to see the location of your vehicle, the current position of your vehicle is transferred to us by your vehicle every time the engine is started or stopped, when your vehicle's doors or tailgate are opened or closed, when defined battery levels are reached, and when activated by you through requests for the vehicle location via My Porsche and the App. The transmitted data is used to generate information to enable the vehicle's location to be displayed. The information is subsequently displayed in My Porsche and the App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.

We use service providers commissioned by Porsche to display the current location of your vehicle in My Porsche and the App. In order to display the vehicle's location on a map, when the location of the vehicle is checked using My Porsche and the App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. Your data is stored for this purpose until it is overwritten by new, requested data. All stored data is deleted when you delete your user account.

Activating private mode means that the online functionalities of the service are no longer available.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Car Alarm" service enables your car to use an Internet connection to transmit a theft alarm signal which you can receive using the My Porsche app (“App”) if the alarm system is triggered. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially logs into our system with the vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics.  

In order to inform you when the alarm system is triggered, a message is sent to the mobile phone r as a notification via the App. The message includes the alarm time and reason for the alarm.  

The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your App.  

We use service providers commissioned by Porsche to display the current location of your vehicle in your App.  

 Activating private mode means that the online functionalities of the service are no longer available. 

For more information, please refer to our Privacy Notice.

The "Location Alarm" service enables you to define and activate up to four circular geographical areas on an online map using your App. When the vehicle enters or exits these areas, a message is triggered which you can receive via your App.

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorization code is exchanged between the service providers' servers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymized usage statistics.

To alert you when your vehicle enters or exits the defined geographical area, the location of your vehicle is first recorded within your vehicle and continuously compared with the geographical area you have defined. If the vehicle leaves the defined area, a message will be sent to the connected device. In order to be able to provide you with the appropriate notifications, your vehicle also transmits its current location and a timestamp.

The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your App.

In order to display the vehicle's location on a map, when the location of the vehicle is checked using your App, the location date on which a map display is requested as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed.

We use service providers commissioned by Porsche to display the current location of your vehicle in your App.

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information, please refer to our Privacy Notice located at https://connect-store.porsche.com/us/en/t/privacy.

The "Valet Alarm" service enables your My Porsche App to notify you automatically if your vehicle leaves a defined geographical area around your location while being valet parked or if the vehicle exceeds a specified speed limit. 

When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorization code is exchanged between the service providers' servers and your device. 

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.  

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymized usage statistics.  

To alert you when a speed limit is exceeded or when your vehicle leaves the defined geographical area, the speed of your vehicle during use is first recorded within your vehicle and continuously compared with the speed you set. If the set speed limit is exceeded, a message will be sent to the connected device. 

After the Valet Alarm is activated, the My Porsche App accesses your vehicle's location data and defines a limited geographical radius on this basis. This is transmitted to our system together with the predefined speed limit and from there to your vehicle.  

The information transmitted by your vehicle will be stored in our system to display the incident, the result history and the vehicle location. The information will be displayed in your My Porsche App.  

In order to display the vehicle's location on a map, when the location of the vehicle is checked using the My Porsche App, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed.  

We use service providers commissioned by Porsche to display the current location of your vehicle in your My Porsche App.  

You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group. 

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

With the "Horn & Indicator" service, you can use your My Porsche App to remotely control a horn or flash/indicator signal from your vehicle. 

If you issue a corresponding command to generate a horn or flash/indicator signal via the My Porsche App, this will be transmitted together with your Porsche ID to our system and from there to your vehicle. 

In order to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system. 

In order to be able to display information about the status of the execution of the command, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche App. 

As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months. 

By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via the My Porsche App. As a result, the functionality of the service may be restricted or may no longer be available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

With the "Remote Lock and Unlock" service, you can use the My Porsche app to remotely lock and unlock your vehicle. 

If you issue a corresponding command to lock or unlock the vehicle via the My Porsche app, this will be transmitted together with your Porsche ID to our system and from there to your vehicle. 

To be able to assign the command to your vehicle, the wireless interface for vehicle-related services of your vehicle transmits the vehicle identification number of your vehicle to our system. 

To be able to display information about the status of the command execution, your vehicle then transmits a status message. The information transmitted by your vehicle will be stored in our system for display purposes. The information is displayed in your My Porsche app. 

As a database for creating anonymized usage statistics, we store every service call by your vehicle or your customer interface together with your vehicle identification number and a time stamp for a period of 12 months. 

By activating the private mode in the system settings of the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) of your vehicle, you can deactivate the data transfer with our system via the wireless network connection of the interface for vehicle-related services of your vehicle. Deactivation does not include data transmission for certain emergency services. By activating the private mode or, alternatively, by disabling the remote access in the system settings of the PCM of your vehicle, you also prevent access to information in your vehicle via the My Porsche app. As a result, the functionality of the service may be restricted or may no longer be available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

Smart Service allows you to view the current status of selected vehicle components from inside your vehicle, using the My Porsche App. You will also be notified of any upcoming maintenance or repair needs. You can also use the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) to navigate directly to the dealer of your choice and check availability or book a service appointment in the App and from the vehicle based on the information.   

When this service is active, your vehicle's wireless interface initially logs into our system with the vehicle identification number. A protocol with identifiers and identification data, analytical data, status data as well as usage and operating data is subsequently transmitted at regular intervals and when a threshold value is exceeded. 

When the service is selected via My Porsche, the information transmitted to the system is made available and displayed for you to see.  

We need this information to determine the technical status of the relevant components for you, and to decide on potential maintenance or repair needs, and to supply this information to you.  

In addition, we use the technical data from your vehicle for the purpose of improving and further developing the service and our products.  

To make it easier for the dealer to provide support, the data transmitted by your vehicle can also be called up using your vehicle identification number while this data is stored by the dealer.  

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Good to know – Owner's Manual" service enables you to access Owner's Manual information in your vehicle as well as via My Porsche and the My Porsche app (“App”). This information can also be viewed in the form of interactive graphics. 

In the different channels mentioned, you will also be shown references to corresponding chapters of the Owner's Manual on the basis of the warning and information messages in your vehicle to enable fast access to possible information. The "Favorites" and "Most recently visited pages" features also make it easier to go straight to your bookmarked chapters. 

To activate the service for the first time, you must create a usage profile. You do this by entering your name and Porsche ID in our system, whereupon your profile is created following a data comparison. You then have the option of adding further details to your profile.  

When this service is called up in the vehicle, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

When the service is called up via My Porsche or the App, registration also takes place using your vehicle identification number, which you specify on the website. We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. We also use this information for the purpose of creating a database for anonymized usage statistics.   

To be able to show you the references to the Owner's Manual on the basis of the warning and information messages as well as the "Favorites" and "Most recently visited pages" function, the vehicle identification number is transferred and compared.  

We use service providers commissioned by Porsche for the features described above.  

In addition, we also use the above-mentioned information together with a time (timestamp) for the purpose of creating a database for anonymized user statistics. 

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

You can use the "Online Software Update" service to retrieve and execute any updates available for your vehicle, bringing your vehicle up to date without having to visit a workshop.

The prerequisite for this is a Porsche ID and the booking of the Connect package.

When this service is active, your vehicle's wireless interface initially registers with our system using its vehicle identification number and checks our system for available updates at regular intervals.

We need this information in order to activate the service in the vehicle for you and to request regular updates in our systems, which are then offered to you for installation in the vehicle.

In order to provide you with updates, your vehicle will check for available updates in the backend on a regular basis. If an update is available, it is transferred to your vehicle automatically and offered to you for installation. When an update has been installed, the new software, update and version status is reported back to our systems.

Activating private mode means that the online functionalities of the service are no longer available.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.