Porsche Connect

Using the “Satellite Map” service you can call up 3D satellite maps via your vehicle’s navigation system by radio network connection.

When you select the service, your vehicle’s PCM (Porsche Communication Management = the central control unit for audio, navigation and communication) first of all logs into our system using the vehicle identification number. We need this information in order to allocate your vehicle to your user account and to check that the user is authorised to use the service.

The provision of the 3D satellite maps is undertaken by the service provider operating on behalf of Porsche, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), which exchanges position and map information directly with your PCM. To ensure that a connection can be established with your vehicle, a temporary authorisation code is exchanged between Google’s servers and your vehicle’s PCM.

Once the connection has been established, the selected system language, the geographical coordinates of the screen section to be displayed, and also the geographical coordinates of any other areas along your navigation route are transmitted directly from your PCM to the Google servers. On the basis of the information provided by your PCM, Google identifies a satellite map screen section and transfers this to your navigation system. The information sent from your PCM to Google can be stored by Google and used for other purposes (such as the improvement of its services).

Porsche has no access whatsoever to the content which is exchanged exclusively between your navigation system and Google.

Further information on data protection in regard to Porsche Connect can be found in our privacy statement for Connect Services.

Using the "Voice Pilot" service, you can make voice inputs or have them converted into text via the mobile network connection in your vehicle and thus control services and apps as well as search for and enter destinations by voice dialogue, among other things. Through use of position information, voice inputs relating to destinations can be checked for plausibility by the system and the quality of the voice input improved. You can also have news and other information read out by the function.

When you select the service in the vehicle, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number.

In order to establish a connection between your vehicle and the service provider commissioned by Porsche, a time-limited authentication key is exchanged between our systems and the PCM of your vehicle.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics. We store the information for a period of 12 months for this purpose.

In order to permit voice input, an audio file is transmitted after a connection has been set up from the PCM of your vehicle directly to the corresponding service providers together with the selected language, where applicable the selected service and the current version information. Using the transmitted data, the service provider creates text files and semantically interprets these if applicable. The results are then transmitted back to the PCM of your vehicle. In the case of voice control of destination inputs, the search terms that have been converted into text and the vehicle position are exchanged with navigation and search service providers for determination of route and destination information.

The current position of your vehicle is transmitted in order to check the plausibility of voice input of destinations and thus improve the quality of voice input. To enable your request to be assigned, an authentication key is also exchanged with the servers of the service providers.

We use service providers to execute and provide the service.

In order to continuously improve voice conversion and semantic interpretation, the data transmitted to the service provider as well as the results determined by the service provider are stored for a period of 90 days and evaluated in anonymized form.

You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management) in your vehicle. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

Using the Apple Music service, you can directly access the entire media library of the third-party provider as well your personalized libraries and playlists via the PCM (Porsche Communication Management).  In addition, you can use exclusive functions such as direct storage of a track on the radio in your personal Apple Music media library or song-based creation of stations. Control is possible both via input in the PCM as well as via Voice Pilot for supported functions. 

Registration with Apple Music and an active Apple Music user account (Apple ID®) are required in order to use the Apple Music services. 

In order to experience the Porsche Connect services offering, it is necessary to link your Apple customer account with your Porsche ID, in the My Porsche app or in your vehicle (account linking). From there, you will be directed to an Apple website to complete the required steps. A URL with user ID is called. On this page you can enter your Apple ID. Apple provides a temporary authorization key for account linking, which we process together with your Porsche ID for this purpose. The aforementioned data will be stored by us for this purpose for the duration of the link between your Apple customer account and your My Porsche account.  

When the service is selected via the vehicle, the PCM first logs into our system with your Porsche ID. 

To establish a connection between your vehicle and Apple Music, a temporary permission key is exchanged between our systems and your vehicle's PCM. 

If you establish the connection in Guest mode, your vehicle identification number will be used for the authentication check instead of your Porsche ID.  In order to establish a connection between your vehicle and Apple Music in Guest mode, your vehicle identification number will be sent to our system and a check carried out to establish whether an Apple ID is already stored for this.  

You can redeem a voucher for a free inclusive period for the use of Apple Music in your vehicle once via the My Porsche App (available through January 31, 2024). You will be directed to an Apple website to complete the required steps. In order to redeem the voucher, we will only process an identification number provided by Apple as well as your Porsche ID and a technical identification number. In the course of visiting the Apple website and redeeming the voucher, Apple may collect and process further data from you. Third party services such as Apple’s are not subject to this Privacy Notice.  Please refer to Apple’s privacy notice for details about its privacy. 

We require this information in order to assign your vehicle to your Apple Music account and to allow us to check that you are entitled to use the service.  

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics. We store the information for a period of 12 months for this purpose.  

In order to use Apple Music, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have an Apple ID. The requested information is then transmitted to the PCM of your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.  

For provision of Apple Music, we use third-party providers that are commissioned by Porsche.  

For the purpose of payments to labels as part of the royalty program, the title metadata, skip event and playing time are also processed by Apple. For this purpose, the data is stored up to the next connection to the Apple Server and then anonymized.  

You always have the option of deactivating the service in the system settings of your PCM. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (Privacy Mode)".  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

Using the "Apple Podcasts" service, you can directly access the entire media library (podcasts) of the third-party provider as well your personalized content via the PCM (Porsche Communication Management).  

Control is possible both via input in the PCM as well as via Voice Pilot for supported functions. 

An Apple Podcasts user account (Apple ID®) is required in order to use Apple Podcasts. 

In order to experience the Porsche Connect services offering, it is necessary to link your Apple customer account with your Porsche ID, in the My Porsche app or in your vehicle (account linking). From there, you will be directed to an Apple website to complete the required steps. A URL with user ID is called. On this page you can enter your Apple ID and login data. Apple provides a temporary authorization key for account linking, which we process together with your Porsche ID for this purpose.  

The aforementioned data will be stored by us for this purpose for the duration of the link between your Apple customer account and your My Porsche account.  

When the service is selected via the vehicle, the PCM first logs into our system with your Porsche ID. 

To establish a connection between your vehicle and Apple Podcasts, a temporary permission key is exchanged between our systems and your vehicle's PCM. 

If you establish the connection in guest mode, your vehicle identification number will be used for the authentication check instead of your Porsche ID. In order to establish a connection between your vehicle and Apple Podcasts in guest mode, your vehicle identification number will be sent to our system and a check carried out to establish whether an Apple ID is already stored for this.  

We require this information in order to assign your vehicle to your Apple Podcasts user account and to allow us to check that you are entitled to use the service.  

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics. We store the information for a period of 12 months for this purpose.  

In order to use Apple Podcasts, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have an Apple ID. The requested information is then transmitted to your vehicle's PCM. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.. 

For provision of Apple Podcasts, we use third-party providers that are commissioned by Porsche.  

For the purpose of payments to labels as part of the royalty program, the title metadata, skip event and playing time are also processed by Apple. For this purpose, the data is stored up to the next connection to the Apple Server and then anonymized.  

You always have the option of deactivating the service in the system settings of your PCM. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (privacy mode)".  

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

Using the Spotify service, you can access and manage the entire media library of the third-party provider (Spotify Technology S.A.) as well your personalized libraries and playlists via the PCM (Porsche Communication Management system). You can also add tracks to your favorite songs using the Like button. In order to use the Spotify service, registration with Spotify and possession of a premium account is required.  

In order to experience this service, it is necessary to activate the Porsche Connect services and establish a data connection. Your Spotify customer account must then be linked to your Porsche ID in PCM (account linking). From there, you will be redirected to a Spotify website to complete the necessary steps to enter your Spotify login details and link the Spotify account to the Porsche ID. 

In order for a connection to be established between your vehicle and Spotify, a temporary authorization key is exchanged between the vehicle, the backend systems and Spotify to verify that the vehicle or user is authorized to use Spotify.  

If you establish the connection in guest mode, a non-personal token will be used for the authentication check instead of your Porsche ID. We require this information from you to check the rights for use of the service.   

By scanning the QR code displayed in PCM, you can link the vehicle to your Spotify account.  

In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymized usage statistics.  

In order to use Spotify, a request is transmitted from your vehicle to our system after a connection has been established. The transmitted data is used to check whether you already have a Spotify Premium account. The requested information is then transmitted to your vehicle's PCM. Your data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes.  

Spotify is provided by the third party provider (Spotify Technology S.A.). The third-party provider is responsible for data processing that goes beyond the aforementioned processing of the authorization check to use the service.  

You always have the option of deactivating the service in the system settings of your PCM. It is also possible to deactivate the service there as part of the overall "Individual service deactivation (Privacy Mode)" service group.  

For more information, please refer to our Privacy Notice.

The "Radio Plus" service allows you to access the integrated internet radio in your vehicle via a mobile network connection and to automatically switch between the radio sources FM/DAB/Online Radio depending on the connection quality. For the radio stations in your current station list, your favourites or short cuts, you can also retrieve information online on DAB and FM reception parameters, online stream addresses, the current country, the current system language, the respective market and a mathematical image of the currently played audio (audio fingerprint) for identification of the artist or track, for example, and stream the corresponding radio station online.

When you select the service, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number.

To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authentication key is exchanged between the servers of the service providers and your device.

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.

In order to permit use of the above-mentioned information and the online stream, a request is transmitted from your vehicle to the service provider after the connection has been set up. Information on your current radio playback and where applicable online stream is generated with the transmitted data. The information is then transmitted to the PCM of your vehicle. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.

For provision of the above-mentioned information and the online stream, we use service providers who are commissioned by Porsche. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

You always have the option of deactivating the service by deactivation of the PCM wireless module. In addition, it is also possible there to deactivate the service as part of the overall service group "Individual service deactivation (Privacy Mode)".

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.

Further information on data protection at Porsche Connect can be found in our Privacy Policy.

Using the "Calendar/Conferences" service, you can access your personal calendars at third-party providers from your vehicle. The calendars are linked directly with the Porsche ID across vehicles. In addition, you can access the calendar of a mobile device by pairing this device.   

As part of the service, addresses can also be recognized in calendar entries and used directly as navigation destinations.Direct dial-in into telephone conferences from an appointment is also possible in the case of supported appointment information.  

When this service is active in the vehicle, the wireless interface for vehicle-related services initially logs into our system with your Porsche ID.  

When the service is selected via the My Porsche App, login takes place via the PCM (Porsche Communication Management = central control unit for audio, navigation and communication) with your calendar from the My Porsche App.    

If a calendar of a third-party provider is linked, a connection is set up to the respective provider via a calendar-specific QR code displayed by the PCM.  

The calendar provider issues authentication keys which are stored in the Porsche system so that your Porsche ID account or your vehicle can access the respective calendar.   

We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.  

In order to display your calendar in the vehicle, calendar entries and corresponding content are transmitted to us by the third-party provider after the connection has been established. The content is then forwarded to your vehicle and displayed in the PCM. In order to provide you with other calendar functions such as navigation or telephone conferences, the calendar content is also processed for this purpose in our system. For transmission of your calendar information to the PCM, we may use service providers.   

You always have the option of deactivating the service in the system settings of the PCM of your vehicle. There is also the option of deactivating the service as part of the whole service group.  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.  

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The News service allows you to read your personally chosen news in the vehicle or to have the news read out by the Voice Pilot. During the setup process, you can search for news channels of your choice directly in your vehicle’s PCM (Porsche Communication Management system) and subscribe to or link the service to your account in order to import channels already subscribed. It is also possible to search for articles or channels in the subscribed news feeds. If you use feeds, you have the option of saving articles for "Read later".   

When you select the service in your vehicle, the PCM initially logs into our system using the vehicle identification number.  So that a connection can be established where necessary between your account with a third-party provider and your news services, we are given access to your third-party account and the accounts are linked with each other.   

A time-limited authentication key is generated so that a connection can be established between the servers of the service provider and the PCM of your vehicle. We require this information you to check the rights for use of the service. In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics.   

In order to display your news, stored articles and news are transmitted to us after login with the Porsche ID. The transmitted data is used to display your personalized news in the PCM where you can read it or listen to it. Your data is stored for this purpose until you delete it manually.     

For creation and provision of news feeds, we use service providers who are commissioned by Porsche.   

You always have the option of deactivating the service in the system settings of the PCM in your vehicle. There is also the option of deactivating the service as part of the whole service group.  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.  

For more information, please refer to our Privacy Notice.

Using the Weather service, it is possible to view the weather situation at the current location, the active destination or a stored favourite location. In order to use the weather favourites function, the customer must log into the service in the vehicle with their Porsche ID.   

When you select the service in the vehicle, the PCM (Porsche Communication Management) initially logs into our system using your vehicle identification number.Alternatively, it is possible to use the Weather Service without logging into your account, as a guest (favorites functionality is not available in guest mode).  

To enable a connection to be established to your vehicle's PCM, a time-limited authentication key is exchanged between our systems and your vehicle's PCM.We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.   

In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymized usage statistics.   

In order to access the weather at the current location, destination and favorites location, a list of cities and coordinates is transferred from your vehicle to the content provider after the connection has been established. Information about the weather at the above-mentioned locations is retrieved on the basis of the transmitted data. The list of favorites with city name and coordinates is then stored in our system under the Porsche ID. Your data will be stored in our system for this purpose and deleted when they are manually changed by you.   

In order to search for the weather at a location, the name of the respective city in transmitted from your vehicle via our system to the content provider. The city for which the search is to be performed and the GPS coordinates are transferred with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose.   

In order to display the weather at a requested location, the GPS coordinates are transferred from your vehicle to the content provider without any direct customer reference. The weather data for the GPS coordinates is requested with the transmitted data. These results are then transferred to your vehicle in order to be displayed. Your data will not be stored or logged for this purpose.   

We use service providers commissioned by Porsche for provision of the weather information.   

You always have the option of deactivating the service in the system settings of the PCM in your vehicle. In addition, it is also possible there to deactivate the service as part of the overall service group "Location services or data transmission services".  

The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.  

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.

The "Good to know – Owner's Manual" service enables you to access Owner's Manual information in your vehicle as well as via My Porsche and the My Porsche app (“App”). This information can also be viewed in the form of interactive graphics. 

In the different channels mentioned, you will also be shown references to corresponding chapters of the Owner's Manual on the basis of the warning and information messages in your vehicle to enable fast access to possible information. The "Favorites" and "Most recently visited pages" features also make it easier to go straight to your bookmarked chapters. 

To activate the service for the first time, you must create a usage profile. You do this by entering your name and Porsche ID in our system, whereupon your profile is created following a data comparison. You then have the option of adding further details to your profile.  

When this service is called up in the vehicle, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number. 

When the service is called up via My Porsche or the App, registration also takes place using your vehicle identification number, which you specify on the website. We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. We also use this information for the purpose of creating a database for anonymized usage statistics.   

To be able to show you the references to the Owner's Manual on the basis of the warning and information messages as well as the "Favorites" and "Most recently visited pages" function, the vehicle identification number is transferred and compared.  

We use service providers commissioned by Porsche for the features described above.  

In addition, we also use the above-mentioned information together with a time (timestamp) for the purpose of creating a database for anonymized user statistics. 

Activating private mode means that the online functionalities of the service are no longer available. 

For more information about data protection in Porsche Connect, please refer to our Privacy Notice.