E-Control keeps you informed about all the important things relating to your vehicle at all times: you can conveniently check the current battery status and use the dynamic range display, for example. You can also store your desired departure times in advance by means of a timer function and ensure that the battery is charged at exactly the right time. You can also optionally receive push notifications, for example if a fault has occurred.*
* This service is available only for E-Hybrid and BEV models.
The "E-Control" service enables you to use My Porsche and your Porsche Connect App to retrieve information about the charging process for your vehicle's high-voltage battery, operate charging functions by remote control and receive notification of special events during the charging process. In addition, you have the option of optimising the charging process of the high-voltage battery of your vehicle for a certain downtime. In order to control charging processes individually, you can create charging profiles and save departure times after booking the service in your Porsche Connect App and in My Porsche. This information will be synchronised between the Porsche Connect App, My Porsche and your vehicle and will be available there for further services.
When this service is active, your vehicle's wireless interface for vehicle-related services initially registers with our system using its vehicle identification number.
To enable a connection to be established between your device and the required systems in order to display the location, a time-limited authorisation code is exchanged between the service providers' servers and your device.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service.
In addition, we also use this information together with the time at which the service was called (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to be able to show you information about your vehicle's charging process, each time the engine is switched on and off, any changes in the following values and at cyclical intervals during charging, the
will be transmitted to us by your vehicle. The information is subsequently displayed in My Porsche and in your Porsche Connect App. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of a contract concluded with you.
In order to inform you about events or changes in operating state, in cases where your action is required, messages will be transmitted via an Internet connection from our system to the Porsche Connect App. The legal basis for this is the fulfilment of a contract concluded with you.
We use service providers commissioned by Porsche to provide our services. Please note that the service provider's servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in [the system settings of the PCM (Porsche Communication Management, the central control unit for audio, navigation and communication services) of your vehicle. There is also the option of deactivating the service as part of the whole "Services with Geolocation" service group.
The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.