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Porsche Charging Service (Taycan)

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The Taycan Porsche Charging Service simplifies the use of the public charging infrastructure (AC and DC charging points) by providing you access to over 300 charging points of Electrify America's countrywide rapid charging network.

Price:

excl. taxes

$0.00 / Month (12 Months Minimum term)
plus usage-based fees

Free charging.

Reliable network with reliable prices.

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More than 300 locations soon. Charge for free at Electrify America charging stations for 30 minutes (DC charging) or 60 minutes (AC charging) per charging session.

Simple billing.

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Single access for all charging processes. Without detours: one registration, all charging stations, one account.

Maximum power.

Getting you quickly back on the road.

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Back on the road fast. Access to the Electrify America charging stations with up to 350 kW charging power.

How the Porsche Charging Service works

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    Price details

    For DC charging session the first 30 minutes are free of charge. For AC charging, the first 60 minutes are free of charge.

    Once the charge is completed, you will have a grace period of 10 minutes to relocate the vehicle. In case of a non-full battery you can choose to stop the charge or resume charging, for which, in the latter case, further charging costs will apply. If 60 minutes has not elapsed between two separate charging sessions, the two sessions will be deemed, and charged as, a single charging session.

    The basis for billing by time (per minute) is the connection time (charging cable connected to the charging station and vehicle). In other words, charges are incurred as long as the vehicle is connected to the charging station.

    All figures exclude any applicable taxes.

     

    Download Pricedetails

     

     

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    Activate Porsche Connect services

    Activate your personal co-pilot: Make the journey in your Porsche and your daily life even easier now. The first 30 minutes (per DC charge) and the first 60 minutes (per AC charge) at Electrify America are included for the first three years as a new Taycan customer.

     

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    Buy service and download app

    Once the Porsche Charging Service has been activated in the Porsche Connect Store, customers in Europe, the USA and Canada can immediately use the Porsche Charging Service via Porsche Connect or the Charging by Porsche app. You can find the smartphone app in the Apple App Store or on Google Play. Just download it and get going!

     

     

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    Find E-charging stations & Identification at the e-charging station

    Find E-charging stations near you quickly and easily anywhere in the world – in the vehicle, in the app, or via My Porsche.

    You will receive additional information such as addresses, availability and charging capacity of the selected E-charging stations.

    Authentication takes place at the e-charging station via Porsche Connect or the Charging by Porsche app.

     

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    Charge status and history

    Thanks to status information on your smartphone, you always have an overview of your charging process with helpful information about your charging history – transparent and understandable.

     

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    Billing

    Invoicing is carried out monthly via the credit card linked to My Porsche – you can also call up information about your contract and your invoices.

     

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Price details

For DC charging session the first 30 minutes are free of charge. For AC charging, the first 60 minutes are free of charge.

Once the charge is completed, you will have a grace period of 10 minutes to relocate the vehicle. In case of a non-full battery you can choose to stop the charge or resume charging, for which, in the latter case, further charging costs will apply. If 60 minutes has not elapsed between two separate charging sessions, the two sessions will be deemed, and charged as, a single charging session.

The basis for billing by time (per minute) is the connection time (charging cable connected to the charging station and vehicle). In other words, charges are incurred as long as the vehicle is connected to the charging station.

All figures exclude any applicable taxes.

 

Download Pricedetails

 

 

Description

Taycan Charging Service

No limits to electric driving pleasure: Soon charge at over 300 high-power chargers along the highways for 30 minutes free of charge, as well as at 650 charging points in metropolitan regions. At any time, quickly and easily. New Taycan customers are not required to pay the annual basic fee for the first three years, and you charge for 30 minutes (DC) and 60 minutes (AC) for free.

Overview of the various plug types

Authentication and charging with your app

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Download the smartphone app from the Apple App Store or Google Play Store – and off you go!

 

Data privacy information

Data privacy information for services: Porsche Charging Service service

The Porsche Charging Service enables you to search for public E-Charging pedestals with the Porsche Charging app and the Porsche Connect app and to use the app to authenticate yourself at the E-Charging pedestal and start the charging process. In addition, you can call up your previous charging history in the app.

When you use the Porsche Charging Service, the app first logs into our system with the Porsche ID and your personal password. 

Authentication takes place with the aid of the EMAID linked to your account in order to establish a connection between the E-Charging pedestal and the charging backend.

We need this information to enable you to use our service and charge your electric vehicle. The legal basis for this is the fulfilment of the contract concluded with you.  

In addition, we also use this information together with the following data for the purpose of creating a database for anonymised usage statistics:

  • Date and time of access, 
  • Duration of visit, 
  • Type of device, 
  • Operating system used, 
  • The functions you use, 
  • Amount of data transmitted, 
  • Type of event, 
  • Location of the mobile device, 
  • IP address, 
  • Device ID. 

 

We store the information for a period of 12 months for this purpose. The legal basis for this is the fulfilment of the contract concluded with you.  

In order to be able us to identify and display your location, your current position will be transmitted to us by the app by checking the location of your mobile device. The transmitted data will generate information about your location and the E-Charging pedestals in the vicinity. The information will then be displayed in the app. The data will be stored in our system for this purpose until the next status change and will be overwritten when the status changes. The legal basis for this is the fulfilment of the contract concluded with you. 

 

In order to display your location on a map, when the location of your mobile device is checked by the app, the location date on which a map display is requested, as well as the map radius you have requested will be transferred from your device to the servers of a service provider. The transferred data is used to determine the corresponding maps for the relevant area. This data is then transferred to your device in order to be displayed. The legal basis for this is the fulfilment of the contract concluded with you.

In order to start the charging process on an E-Charging pedestal, the following data is compared with the data stored in our system for authentication purposes: 

  • A user ID that identifies you
  • The E-Charging pedestal designation

 

After the customer has been identified, the E-Charging pedestal will be released. To allow you to see the charging process, the following data will be transmitted by our system to the E-Charging pedestal operator: 

  • A contract ID generated by Porsche.

 

In order to enable the transmission of a charge detail record (CDR) from the systems of the E-Charging pedestal operator to our systems after the completion of the charging process, the following E-Charging pedestal operator data will be transmitted to our systems:  

  • The contract ID generated by Porsche, 
  • Time data at the beginning and end of the charging process, 
  • Charging amount (optional), 
  • Charging location, 
  • E-Charging pedestal operator, 
  • Session ID.

 

The legal basis for this is the fulfilment of the contract concluded with you.   Your data will be stored for 90 days for this purpose and will then be deleted. 

We use service providers commissioned by Porsche to provide the service. Please note that the service providers' servers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.

For the preparation of final monthly billing at the end of each month, 

  • Your Porsche ID,
  • Your first and last name,
  • Your address,
  • Your credit card number

will be transmitted to us by the Porsche Account Management System and merged with the data recorded in our backend (the information about a charging process).

The transmitted data will be used to produce your individual statement. The invoice will then be sent to you. 

Your data will be stored for 90 days for this purpose and will then be deleted.

You always have the option of deactivating the service by giving notice of termination or by allowing the contract to lapse.

The functionality of the service may be limited or eliminated by performing a general deactivation in the system settings.

For more information about data protection in Porsche Connect, please refer to our privacy policy at https://connect-store.porsche.com/us/en/t/privacy.