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Porsche Charging Service

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E-charging stations for both plug-in hybrid and fully electric vehicles: combined in the Porsche Charging Service. Enabling you to use multiple charging stations from selected providers. At any time, quickli and easily.

The service is not available in your country.

Available for all plug-in hybrids and electric vehicles

Reliable access to e-charging stations.

Find stations quickly, plan with certainty, arrive safely.

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All available e-charging stations and additional information for finding and planning your journey are clearly displayed in either a smartphone app or selected Porsche models.

Europe-wide price certainty.

Reliable network with transparent prices.

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Precise calculation – you can rely on our partner network and our price stability.

Easy billing.

One access for all charging operations.

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Straightforward and direct: one registration, all compatible stations, one invoice.

How the Porsche Charging Service works

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    Purchasing the service and downloading the app

    Once you have purchased the Porsche Charging Service in the Porsche Connect Store, you will receive your personal Porsche ID Card in the post. 
    The card is already activated and instantly ready to use. Download the Mobility by Porsche smartphone app from the Apple® App Store or GOOGLE® Play Store – and off you go! The service is also integrated into the Porsche Connect App.

     

     

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    Finding e-charging stations

    Find nearby e-charging stations throughout Europe quickly and easily – in selected vehicles*, in the app or via My Porsche.

    You will also receive additional information such as the address, availability and charging capacity of the selected e-charging stations, where available.

    * display of compatible chargers is dependant on model type and model year.

     
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    Identification at the e-charging station

    At the e-charging station, you need to authenticate to start your charging session, the authentication process takes place either via the smartphone app or your Porsche ID Card.

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    Charging status and history

    Your smartphone gives you an overview of the charging status, giving a helpful overview of the charging process and your charging history – all in a transparent and easily understandable format.

     
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    Invoicing

    Your invoice is issued on a monthly basis and charged to the credit card stored in your My Porsche account – you can also access information regarding your contract and your previous invoices.

     
     
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Purchasing the service and downloading the app

Once you have purchased the Porsche Charging Service in the Porsche Connect Store, you will receive your personal Porsche ID Card in the post. 
The card is already activated and instantly ready to use. Download the Mobility by Porsche smartphone app from the Apple® App Store or GOOGLE® Play Store – and off you go! The service is also integrated into the Porsche Connect App.

 

 

Description

Overview of your Porsche Charging Service:

The Porsche Charging Service integrates e-mobility easily into your everyday life – digitally and flexibly. It combines all the charging options for plug-in hybrid and fully electric vehicles and provides you with access to e-charging stations operated by selected providers. At any time, quickly and easily. For practically unlimited e-mobility.

Following simple registration via My Porsche and purchase in the Porsche Connect Store, you will receive your Porsche ID card and access to our smartphone app. We provide you with a reliable network and clear pricing – all the information is presented transparently on a single invoice. You don't need to deal with separate invoices from the various e-charging station operators.

The Porsche Charging Service helps you to find the nearest e-charging stations quickly and easily.
The navigation system* – or the smartphone app – displays the address, availability and charging capacity of the selected e-charging stations, across different countries and currencies.
The authentication process takes place at the e-charging station: via the smartphone app or Porsche ID Card, which you hold up to the user unit to activate your charging session. During the charging process, you will also receive status information about charging via the smartphone app, conveniently and transparently.

All in all, an intelligent, clear and versatile process to enhance your everyday mobility.

Please note:
To date, the Porsche Charging Service is available in Germany, Austria, Switzerland, Belgium, Netherlands, Spain, France, Denmark, Finland, and Norway. Other countries will be added step-by-step.
Your monthly invoice will be made available in My Porsche. You can download this as a PDF.

*Display in vehicle is dependent on model and model year.

 

Overview of the various plug types

Authentication and charging using your app

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Once you have purchased the Porsche Charging Service in the Porsche Connect Store, you will receive your personal Porsche ID Card in the post. The card is already activated and instantly ready to use. Download the Mobility by Porsche smartphone app from the Apple® App Store or the GOOGLE® Play Store – and off you go!

You can also use the Porsche Connect App as well if your car is already activated.

Authentication and charging using your Porsche ID Card

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You can authenticate yourself conveniently and easily at many e-charging stations using your
Porsche ID Card. With the integrated RFID chip, all you need to do is briefly hold the card against the e-charging station to activate it and start the charging process.

 

Data privacy information

Data Security

Privacy Policy

Service: Porsche Charging Service

 

The Porsche Charging Service allows you to use the public charging infrastructure to charge your vehicle, as well as planning your journey to account for charging options along your preferred route. You can also access further information about e-charging stations with the help of the Mobility by Porsche app or PCM (Porsche Communication Management).

 

To use this service, you will need to identify yourself and your vehicle at the respective charging station via the app (Mobility by Porsche or Porsche Connect) or your Porsche ID Card (RFID card). To do this, scan the Intercharge QR code on the charging station with your app before starting the charging process, or activate the charging station remotely in the app or by holding your RFID card against the charging station’s reader. The identification information and charging station marking will be compared with our systems to perform an authorisation check. Following identification via our backend systems, the charging station where you have presented your app or RFID card will be activated by the charging station management on the servers of the charging station operator.

 

Following successful identification, the charging station is ready for your individual charging procedure.

 

We use service providers commissioned by Porsche to offer the Porsche Charging Service. Please note that the service providers’ servers on which data is processed as part of this service may be located outside the European Union and/or the European Economic Area.

 

Upon completion of the charging process, the charging station operator’s servers will send an itemised bill (connection detail record, CDR) to the Porsche charging management system. This itemised bill contains the following data:

- a contract ID generated by Porsche

- the start and end time of the charging process

- the charge quantity (optional)

- the charging location

- the charging station operator

- session ID

 

For the purpose of individual billing, this data is stored in our systems for 90 days. To produce your monthly invoice, the above-mentioned data is also combined with the following data stored in our systems:

- your Porsche ID

- your first name and surname

- your address

- your credit card number

 

In addition, the above-mentioned data that is transmitted from the charging station may be stored by the service provider (excluding any personal details) and therefore used to help improve the service or its database.

 

Further information about data security at Porsche Connect is available in our Privacy Policy.