"Hey Porsche": a voice command is all it takes to control navigation, music, air conditioning, ambient lighting, and much more.
Using the "Voice Pilot" service, you can make voice inputs or have them converted into text via the mobile network connection in your vehicle and thus control services and apps as well as search for and enter destinations by voice dialogue, among other things. Through use of position information, voice inputs relating to destinations can be checked for plausibility by the system and the quality of the voice input improved. You can also have news and other information read out by the function.
When you select the service in the vehicle, your vehicle's PCM (Porsche Communication Management) initially logs into our system using the vehicle identification number.
In order to establish a connection between your vehicle and the service provider commissioned by Porsche, a time-limited authentication key is exchanged between our systems and the PCM of your vehicle.
We require this information in order to assign your vehicle to your user account and to allow us to check that you are entitled to use the service. The legal basis for this is the fulfilment of a contract concluded with you.
In addition, we also use this information together with the time at which the service was accessed (timestamp) for the purpose of creating a database for anonymised usage statistics. We store the information for a period of 12 months for this purpose. The legal basis for this is our legitimate interest in improving our service offering.
In order to permit voice input, an audio file is transmitted after a connection has been set up from the PCM of your vehicle directly to the corresponding service providers together with the selected language, where applicable the selected service and the current version information. Using the transmitted data, the service provider commissioned by Porsche creates text files and semantically interprets these if applicable. The results are then transmitted back to the PCM of your vehicle. In the case of voice control of destination inputs, the search terms that have been converted into text and the vehicle position are exchanged with navigation and search service providers for determination of route and destination information.
The legal basis for this is the fulfilment of a contract concluded with you.
The current position of your vehicle is transmitted in order to check the plausibility of voice input of destinations and thus improve the quality of voice input. To enable your request to be assigned, an authentication key is also exchanged with the servers of the service providers.
In order to continuously improve voice conversion and semantic interpretation, the data transmitted to the service provider as well as the results determined by the service provider commissioned by Porsche are stored for a period of 90 day and evaluated in anonymised form. The legal basis for this is our legitimate interest in improving our service offering.
We use service providers commissioned by Porsche to execute and provide the service. Please note that the servers of the service providers on which data is processed in the course of the service may also be located outside the European Union or the European Economic Area.
You always have the option of deactivating the service in the system settings of the PCM (Porsche Communication Management) in your vehicle. There is also the option of deactivating the service as part of the whole "Services with geolocation" service group.
The functionality of the service may be limited or no longer available after performing general deactivation in the system settings.