Porsche Connect Care
Always stay informed and care-free on the road with the Porsche Connect Care services.
Behind the scenes, we take care of keeping your vehicle up to date – free of charge.
The Smart Service function enables early detection of certain maintenance and repair needs, allowing you to easily plan them in advance. You can also check the health status of your Porsche at any time in the app.
The "My Porsche App" is your first line of assistance for any questions you may have about your vehicle. You can also read up on useful information to find out more about your Porsche.
Enjoy a hassle-free and comfortable driving experience while the latest online software update for your Porsche installs itself automatically and wirelessly in the background, just like on a smartphone.
Choose the Connect Care package and enjoy these services free of charge for 10 years.
Smart Service
Certain maintenance and repair needs are detected early on, and the app informs you of these in advance. This helps you avoid unforeseen breakdowns and keeps your Porsche in optimal condition.
Good to know – The Driver‘s Manual
With the online driver's manual, you always have all the relevant digital content about your Porsche at your fingertips – in the vehicle, in the app and in the My Porsche portal.
Online software update
Online software updates can now be conveniently installed over-the-air. Just as you have grown accustomed to from your smartphone, your vehicle's software now also stays updated as needed.
Breakdown Call
With Breakdown Call, the Porsche Support Instance is just a push of a button away.Offer details
Provider:
Inclusive period
Inclusive period
10 years included
The inclusive period ends automatically so that you do not incur any costs. We will personally inform you about your contract renewal options before your free period expires.
Term
24 months with subsequent automatic extension by 1 month each (unless you request another fixed term of 24 months upon notification to Porsche Middle East and Africa FZE).
Notice period
20 business days
My Porsche App
In order to use the My Porsche app, your smartphone must have the iOS 16.0 or Android 8.0 operating system.
Privacy Notice
You can find more information on data protection at Porsche Connect in our data protection declaration.
Frequently Asked Questions
As soon as an online software update is available for your vehicle, you will receive a notification in your vehicle. If you do not receive a notification, your vehicle is completely up-to-date.
Porsche ID is active
Online Software Update service was activated in My Porsche
Privacy mode is deactivated in the vehicle (Flight mode)
Privacy mode is deactivated for certain services (Flight mode)
The information will be displayed in your My Porsche portal and in your vehicle. Your Authorized Porsche Dealer also receives the information about whether a service is required and can then arrange the service appointment for you. You can view the current list of components in your vehicle and in My Porsche.
No, the Emergency Call service is an exception and is active without activating Porsche Connect Care.
In the event of a breakdown or an accident, you can trigger the breakdown call at the touch of a button in the PCM or in the Porsche Connect App.